HELP!!!!! app store doesnt work!!!

Discussion in 'iPhone Tips, Help and Troubleshooting' started by mashumusha, Feb 8, 2017.

  1. mashumusha macrumors newbie

    Feb 8, 2017
    last week i tried to use whatsapp and it suddenly shut down, i couldn't go in and the app just froze. after reading that i need to delete the app and re download it, i deleted it but since then i couldnt download it from the app store [and after trying other apps, i could download or update any other app....!!!!], when i tried to download it from the cloud but it just showed that it was loading [the "loading circle" was moving but nothing downloaded and the icon didnt show on the home screen

    few hours ago i updated the new ios 10.2.1 thinking it might help but now more apps are frozen [the apps are- "facebook", google drive" and "google map"]

    i really dont know what to do, i tried everything that i could do and read online but nothing help

    the photo is a screen shot after updating the new ios when discovering the other apps not working... [same exactly happened with whatsapp that made me delete it......]
    any help?

  2. Alaindeloin macrumors newbie

    Oct 3, 2016
    Reset your settings, if it doesn't work, reset your phone

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