Help: App won't install/delete??

Discussion in 'iPad Tips, Help and Troubleshooting' started by Jedi5, May 15, 2016.

  1. Jedi5 macrumors 6502

    Jedi5

    Joined:
    Aug 16, 2009
    Location:
    North Burbs, IL
    #1
    I'm on an iPad Air 2.
    Trying to download an app but the app sorta in limbo.
    Won't open when I click on it and it won't delete when I try to delete it.
    I think it's completely downloaded. When I go to the purchased tab on the iPad, I see the app and I try to open it but nothing happens.

    I've restarted the iPad, I've done the power /home button, logged off/in out of iTunes, but nothing
    seems to work.

    I tried and was still able to d/l more apps no problem.
    It's just the one app and I'm stuck.

    Help??
     
  2. Erdbeertorte macrumors demi-goddess

    Erdbeertorte

    Joined:
    May 20, 2015
    Location:
    Castle Grayskull, Eternia
    #2
    Hey,

    have you tried if it is visible in Settings -> General -> Storage and iCloud Usage? There you can delete Apps too.
     
  3. BravoTangoPapa macrumors member

    BravoTangoPapa

    Joined:
    Aug 10, 2015
    #3
    I have run into this problem, and the only way to remove the app is to connect the iPad to iTunes and remove the app from there. After that, you can reinstall normally.
     
  4. Jedi5 thread starter macrumors 6502

    Jedi5

    Joined:
    Aug 16, 2009
    Location:
    North Burbs, IL
    #4
    Thanks for your help.
    Worked like a charm!

    Thanks again
     
  5. Cassie2015 macrumors member

    Cassie2015

    Joined:
    May 10, 2016
    Location:
    United States
    #5
    I also met the same issue with my ipad air 2, Thanks for sharing your good ideal:)
     
  6. ericwn macrumors 6502a

    Joined:
    Apr 24, 2016
    #6
    Thanks as well from my side, that was a nice additional troubleshooting step I totally forgot!
     

Share This Page