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Help: App won't install/delete??

Jedi5

macrumors 6502a
Original poster
Aug 16, 2009
520
16
North Burbs, IL
I'm on an iPad Air 2.
Trying to download an app but the app sorta in limbo.
Won't open when I click on it and it won't delete when I try to delete it.
I think it's completely downloaded. When I go to the purchased tab on the iPad, I see the app and I try to open it but nothing happens.

I've restarted the iPad, I've done the power /home button, logged off/in out of iTunes, but nothing
seems to work.

I tried and was still able to d/l more apps no problem.
It's just the one app and I'm stuck.

Help??
 

Erdbeertorte

Suspended
May 20, 2015
1,180
500
Hey,

have you tried if it is visible in Settings -> General -> Storage and iCloud Usage? There you can delete Apps too.
 
Comment

BravoTangoPapa

macrumors member
Aug 10, 2015
65
45
I have run into this problem, and the only way to remove the app is to connect the iPad to iTunes and remove the app from there. After that, you can reinstall normally.
 
Comment

ericwn

macrumors 604
Apr 24, 2016
6,596
4,373
Thanks as well from my side, that was a nice additional troubleshooting step I totally forgot!
 
Comment
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