Help apple asto id

Discussion in 'iOS 6' started by madjester9, Apr 24, 2013.

  1. madjester9 macrumors newbie

    Joined:
    Apr 3, 2013
    #1
    I work for a Uk Pc company,I had to complete some training called ASTO training,I had backed up an iphone to the cloud and when I went to restore it would not let me,I called apple and even though they tried to help I was told it was because I had a reseller account and I had lost my back up option,Has anyone else had this problem and is they a way to fix this,I had back up on my PC but had to restore so lost that also so not having much luck...Cheers Guys
     
  2. sagar4995 macrumors 6502a

    sagar4995

    Joined:
    Aug 11, 2012
    Location:
    Dubai, UAE
    #2
    unfortunately, i dont think u have an option, considering the apple guys told you you had lost your back up option and you had to restore your PC. im pretty certain those are the only 2 ways used to back up data. considering you're out of these 2 options, i dont see any light in this tunnel :(

    wait around for some of the senior members to comment. maybe they know of some other way that i dont. g'luck!
     
  3. tmanto02 macrumors 65816

    tmanto02

    Joined:
    Jun 5, 2011
    Location:
    Australia
    #3
    I have always had a separate Apple ID for ASTO training
     

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