Help apple asto id

Discussion in 'iOS 6' started by madjester9, Apr 24, 2013.

  1. madjester9 macrumors newbie

    Apr 3, 2013
    I work for a Uk Pc company,I had to complete some training called ASTO training,I had backed up an iphone to the cloud and when I went to restore it would not let me,I called apple and even though they tried to help I was told it was because I had a reseller account and I had lost my back up option,Has anyone else had this problem and is they a way to fix this,I had back up on my PC but had to restore so lost that also so not having much luck...Cheers Guys
  2. sagar4995 macrumors 6502a


    Aug 11, 2012
    Dubai, UAE
    unfortunately, i dont think u have an option, considering the apple guys told you you had lost your back up option and you had to restore your PC. im pretty certain those are the only 2 ways used to back up data. considering you're out of these 2 options, i dont see any light in this tunnel :(

    wait around for some of the senior members to comment. maybe they know of some other way that i dont. g'luck!
  3. tmanto02 macrumors 65816


    Jun 5, 2011
    I have always had a separate Apple ID for ASTO training

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