HELP - Audio from AudioNotes in MS Word 2008 is randomly missing

Discussion in 'Mac Basics and Help' started by rainbowtheories, May 18, 2012.

  1. rainbowtheories macrumors newbie

    May 18, 2012
    Hello all,

    I'm a Ph.D student who has been using the AudioNotes function in MS Word 2008 to conduct interviews as part of my dissertation research. Today I opened up two different documents, each of which has an interview recorded, and both of them showed that there was no audio in the document - "0 kbs". How do I figure out what happened to my audio, and how do I get it back????

    Everything I'm finding online about missing audio has to do with documents that were not properly saved, and then the advice is to use AutoRecover to get the audio back. But this is not my problem. Both of my documents were properly saved, I hadn't touched them in months, and I went back to open them today and the audio is just gone. All my other interview documents in the same folder are fine besides these two.

    Because I'm stupid I don't have any back-up copies. Any information or advice you could provide me about this whatsoever would be greatly, greatly appreciated.

    Thank you,

  2. satcomer macrumors 603


    Feb 19, 2008
    The Finger Lakes Region
    My guess you posted audio reference links in the document and not the actual audio files themselves. Then once you deleted or moved those audio files the references link will not work (in the document) because the original is deleted or moved.

    So when putting audio in these document don't just don't drag-n-drop the audio file. Use the copy command(right click and select copy/paste) of the audio when putting it in another document. See if that helps.
  3. rainbowtheories thread starter macrumors newbie

    May 18, 2012
    Thanks for attempting to help - I really appreciate it - but this isn't quite how Audio Notes is set up in MS Word 2008. I don't have to drag and drop anything to use the feature - there is just a toolbar at the top of Word with Record, Play, Pause, etc. It's built right in. So I assume that big difference would affect the rest of what you posted in regard to the audio reference links vs. audio files. Am I correct?

    Is there anything else that could be the case?? I am going to have to go find a Mac expert on my campus who can see if the audio file is somehow still somewhere on my computer. It's a lot harder to find it via a simple search than it would be on a PC because of how the various components of a document don't show up in the same way. Is there really no one else who has either had this problem and fixed it or someone who knows how to find pieces of a Mac document? I'm crossing my fingers that someone here knows something, because my dissertation depends on it!!

    Thanks in advance,


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