Help: Bluetooth Mouse and KB Connectivity Problem

Discussion in 'Mac Accessories' started by j3tang, Sep 27, 2007.

  1. j3tang macrumors regular

    Joined:
    Jul 19, 2006
    Location:
    Toronto, Canada
    #1
    I'm not exactly sure why, but my apple wireless keyboard (previous version; white) and mouse (single button) does not want to work with my G4 iMac.

    Both devices work fine on my Macbook.

    on my G4 iMac, I do not have a built in bluetooth module, so i found a bluetooth dongle lying around at home and plugged it in. It instantly recognized the dongle.

    While pairing the devices, it stalls on "connection established" and doesn't move forward.

    When i go looking under "bluetooth devices" in the "system prefs", both devices are listed and for each, says:

    Paired: Yes
    Configured: Yes
    Favorite: Yes
    Connected: Yes

    however neither the keyboard nor the mouse actually works.

    I'm thinking it might be the bluetooth dongle that's not "compatible" ?
    It's a no-named brand, so would purchasing a D-Link one remedy the problem? Or are there other recommendations?

    Thanks for any help I can get :)
     
  2. j3tang thread starter macrumors regular

    Joined:
    Jul 19, 2006
    Location:
    Toronto, Canada
    #2
    before i go ahead and take the plunge to order a new bluetooth dongle, i gave my current dongle one last attempt.

    Just to update a bit about the details of the pairing process:

    1. When i choose "use empty pass-key" the pairing process stalls and does nothing.

    2. When I choose to "generate random pass-key", the pairing process is waiting for me "Please type the following passkey on the keyboard you are setting up, followed by the Return key" and they give me a random 8-digit number. Is this not rather odd? How do i key in this "input" to the computer if the keyboard isn't already paired? I don't believe it asked me to do this on my macbook.

    3. When I choose to not use a passkey, it goes through the pairing process and says the keyboard is paired and is ready to use (even though it's not paired and not ready to be used -_-")
     

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