Hi All, Im typing this on my brand new MBP and boy was I looking forward to getting this however the novelty has worn right off with this thing freezing on me. Symptoms: Had the MBP for about 7 hours yesterday and probably experienced about 1 crash every hour. Originally it crashed when I opened up bluetooth to turn it off. After that every other crash seems to be when I put the cursor over an Icon in the dock or when I right click any item in the dock, be it safari, twitter app, sys prefs. The computer will freeze the mouse icon will disappear and nothing will get it out of the freeze but to hard reboot via the power button. Installed Apps since getting it Only things I have installed are: VLC Player Logitech Control Center for a performance MX mouse. (However I experienced a crash before installing this if my memory serves me right.) Twitter App from official app store Flash Player from Adobe Microsoft Silverlight for Sky Go Player Things I've tried Rang apple they said definitely won't be hardware it has to be software. Made me do a disk repair and a permissions repair and made sure I had all the updates which I did as soon as this MBP booted up. Once we did the above they said call back if it happened again, which it did. So called back and got a lady who said definitely software related lets reinstall the OS and see if that solves it. So I have reinstalled the OS Lion and haven't done any updates yet but decided to watch a movie, halfway through the movie I paused VLC moved my mouse to the dock area and it froze. Additional info When I first ran the machine setup allowed me to choose my language and then the next screen had a background picture and an Apple voice explaining voice commands but nothing showed on screen. I originally thought that was ok as we were learning voice commands so I continued to try press the keyboard shortcuts to skip this but it wouldn't let me and hanged at this point so I think it crashed on the instal boot up out of the box also. Obviously after apple explained to me how to reinstall the OS i realised what the correct process was and noticed the initial setup didn't go to plan. Ive done some googling but struggling to find people with the same problem. Can anyone please advise. Shall I ask for a replacement outright? Do you think its software or Lion teething problems? Anyone else had similar freezes? Could it be graphics related? weird it happens when I go towards the dock. Specs Apple Macbook Pro, 17" Hi Res, 128GB SSD, 4GB Ram Any advice welcome please, if you got this far in the post thank you, I know long posts can be boring to read.