Help! Bug in iTunes..

[clarkewingh]

Just tried importing a perfectly encoded H.264 mp4 video into iTunes when this happened:
I dragged the file into my Library as I usually do and then it just didn't show up.. So I thought it might have not registered me trying to import the file. So I gave it another try, nothing. I tried various ways of importing including going to File > Add to Library. To no avail.
Eventually I started searching every category of my Library, including Music and Books! Turns out it shows up in the "Recently Added" playlist but not anywhere else in my Library..
I tried calling Apple Support but all the guy could do is "list the issue"..

Is anyone else experiencing this?

P.S. Yes, I am running the latest update..

 

[MFL2012]

Did you use Handbrake? If the file is over 4GB it won't work in iTunes without the " large file size" box checked.

 

[clarkewingh]

Did you use Handbrake? If the file is over 4GB it won't work in iTunes without the " large file size" box checked.

Yes, I did use Handbrake but the file is a mere 650MB..

 

[MFL2012]

Sorry, but I'm out of suggestions. I'm sure there are some iTunes experts on here who could solve your problem.

 

[JonLa]

Find it in Recently added, do a right-click and Get Information - sounds like the metadata is all screwed - put some in, check it's down as the right kind of media, and then look for it in the library again.

 

[clarkewingh]

Find it in Recently added, do a right-click and Get Information - sounds like the metadata is all screwed - put some in, check it's down as the right kind of media, and then look for it in the library again.

Yeah, I had tried that too, I made sure it was listed as a TV Show and then looked for it in the Library again, to no avail.. Then I tried just listing it as a movie, and got the same result..