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HELP - Can't eject DVD!!!!

jbrown

jbrown

macrumors 6502a
Original poster
Jul 7, 2002
997
4
London
Hi All


Hope you can help out here. Been having a few problems reading DVDs ( slightly funny sound when spinning then spits them out ) - although it would read some OK, such as System disk.

I out in a DVD just now, and it pulled it in, but then nothing - no spinup at all.

And now I can't eject it - tried the eject button, logging out and back in again, restarting while holding down the trackpad button.

Nothing works:(

Any ideas?

Macbook Pro 2.8

cheers all
:):)
 
HELP - Can't eject DVD!!!!

Happened to me once on a 2007 version MBP. I forget where I read the answer, but after trying all the software approaches, the suggestion was to turn the MBP on edge, so the DVD drive was pointing straight toward the floor and hit the eject button. Worked for me. Seemed to have been an issue with the DVD -- others continued to work after that.
 
Tried all on that list - there seems no life from it at all.

No disc icon on desktop ( or any programs - iTunes, DiskUtility, Toast etc. ).

When I press eject, restart, or try any cures there's no sound from the drive at all.

Computers in very good condition, never been dropped, and I don't use the DVD drive very often.
 
jbrown said:
Tried all on that list - there seems no life from it at all.

No disc icon on desktop ( or any programs - iTunes, DiskUtility, Toast etc. ).

When I press eject, restart, or try any cures there's no sound from the drive at all.

Computers in very good condition, never been dropped, and I don't use the DVD drive very often.
Click to expand...

If you have tried everything on the list that spinnerlys provided then I would take it to an Apple store. (Are you sure the disk is in there? :p)
 
Just power up MBP, leave it alone for about 10 minutes. It will eventually boot up and the CD/DVD will automatically eject (make sure your power cable is plugged in!).

Or hold down the eject button while booting



Open Disk Utility, select the dvd drive, choose FILE and EJECT.

Look at the drive slot. Mine has a little hole on the left of the drive. Put MBP to sleep, insert straightened paper clip in the eject hole, and push firmly til it ejects.

You can eject using firmware as a last resort.

This happened to me, I made a note and now can't find it. If I do, and it's different than above, I'll check back.
 
PS: The following are the steps provided in the guide I linked to.
Force Eject a Stuck CD or DVD


Synopsis

A CD or DVD disc can become stuck in your Macintosh. It may not be appearing on your desktop or could be causing the computer to lock up if the computer cannot recognize it properly.

Solutions

  • First try the normal methods to remove the disc. Drag its icon to the Trash can in the Dock or select 'Eject' from the File menu.
  • If you are running a virtual machine, e.g. VMFusion, ensure that the CD is disconnected from the virtual machine. This will sometimes allow the CD to now show up in Mac OS X.
  • Shut down the computer and start up whilst holding down the mouse button. This may take some time, but keep your finger on the mouse button right up until the disc comes out or the log-in screen has appeared.
  • If you have Toast Titanium installed on your computer, choose EJECT DISC from the menubar.
  • Sometimes you can successfully use the eject disc button in iTunes even if the disc is not visible to the Finder
  • Open Disk Utility and choose the disc you wish to eject in the left-hand pane, then click on the Eject button.
  • Some Macintoshes have a paperclip hole that you can insert a straightened paperclip into, manually triggering the eject mechanism.
  • Open Terminal and type "drutil tray eject" to eject the disc/tray, and "drutil tray close" to close the tray.
  • Restart the computer while holding down Command-Option-O-F, to enter the Open Firmware prompt. Type "eject cd" without the quotes, and press return. The disk ought to eject. To start into OS X, type "mac-boot" without the quotes. Press return, and the computer will continue with the startup. (This will not work on an Intel Mac. There is no Open Firmware on Intel Macs. )
  • If your computer has an eject button on the keyboard, restart the computer holding down the Option key. When the startup disk selection screen appears, let go of the option key and press the keyboard's eject button.
Click to expand...
 
Thanks for all the tips - tried them all and no luck.

I can't seem to use the 'eject' command in any program ( Finder, iTunes, Disk Utility, Toast etc. ) - because the disk never mounted and so the application don't 'see' it.


Do the drives on the unibody MBP have a physical method to eject the disc - the paperclip method? If so, where and how?


cheers
:eek:
 
The drive doesn't eject discs or discs eject slowly

If the drive ejects discs slowly or appears to be struggling, insert and eject a single disc several times.

If the drive does not eject discs using the F12 or eject key on the keyboard.

If the disc will not eject try dragging the disc icon to the trash.

If the disc will still not eject, holding down the trackpad or mouse button after restarting the computer should also eject a disc.

----->>If the disc continues not to eject, reset the Power Manager (PMU) or System Management Controller (SMC) and try steps 1-4 again.

If the disc still does not eject, for additional troubleshooting, evaluation, or service please contact Apple, contact an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store.

SMC = http://support.apple.com/kb/HT3964?viewlocale=en_US

Here are directions for intel-macbooks with non-removable battery.

Note: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
Shut down the computer.

Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.

On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.

Release all the keys and the power button at the same time.

Press the power button to turn on the computer. Note: The LED on the MagSafe power adapter does not change states or temporarily turn-off when you reset the SMC.
 
Tried - twice - nothing.....this is getting really annoying. Surely there's a physical method?

cheers
 
Yes, remove drive...smash with hammer... Glue dvd back together

Does the drive show up in system profilier? Also you could try unplugging drive, boot, shutdown and reconnect drive and see if that works.
 
I just have to ask.... are you sure there is something in the drive? Especially since you stated there is no recognition of the dvd in any program.
 
Paper Clip, grand tool of Apple for years

Loco, I'm wondering too, about maybe there's no DVD in there. But do try the paper clip, jbrown. Use the LARGE one, straighten it out, and look for the little hole (mine is hard to see, but it's on the left of the slot). Insert paper clip firmly.
 
Hi All,

I know the paperclip method worked on older Powerbooks - but don't know
if it works on MBPs.

There is ( was ) definitely a DVD stuck in there.


Problem solved!!! :D:D:D

Took it to Regent Street Apple store - told them I'd tried all the fixes hi-lited in this thread. They tried a few and then declare the drive dead...and replaced there and then ( instead of the usual 2 weeks ).

Well done Apple - one satisfied customer.


Again thanks to all on here who offered up suggestions :)
 
Has anyone verified that superdrives actually have a paperclip eject? I tried looking through the carpet wall? and I couldnt see anything. But glad you got it fixed.
 
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