HELP! Can't get apple watch to pair with phone

Discussion in 'Apple Watch' started by christo56, Dec 11, 2016.

  1. christo56, Dec 11, 2016
    Last edited: Dec 12, 2016

    christo56 macrumors newbie

    Joined:
    Dec 11, 2016
    #1
    Hi all, im having a spot of bother with my apple watch. basically, it lost connection, and trying to get it to reconnect wasn't successful. I took to the internet and found countless suggestions to unpair it, reset my watch and re pair it. I did that, unpaired it, reset the watch, but my problem is it wont re pair again. It asks for my language settings etc and asks me to scan it with my phone, but nothing happens. When clicking on pairing it manually, it goes to the screen with the code on, but on the phone theres nothing in the devices list. My phone just doesnt pick up my watch. I've checked literally everything i can think of, bluetooth and wifi are both on, i just dont know what else to do. Anybody else have a fix?
     
  2. waw74 macrumors 68030

    Joined:
    May 27, 2008
    #2
    Have you tried turning airplane mode off and then on again on both the phone and watch? to soft reset the wireless hardware

    and if that doesn't work, try rebooting your phone
     
  3. christo56 thread starter macrumors newbie

    Joined:
    Dec 11, 2016
    #3
    yeah tried all the straight forward things, airplane mode off and on, bluetooth off and on, rebooting phone and watch on multiple occasions, hard resetting both the phone and watch, not sure what else to try
     
  4. FrisbeeK9 macrumors 6502a

    FrisbeeK9

    Joined:
    Jun 26, 2006
    #4
    Im not sure if this would help but is the watch charged up? Maybe putting watch on charger and try pairing? Seems that's the only thing you haven't tried.
     
  5. christo56 thread starter macrumors newbie

    Joined:
    Dec 11, 2016
    #5
    Yeah the watch has been fully charged, still no luck. I tried to pair it with other phones to see if it was my phone that is the issue, but nothing recognises it. Its almost like its gone invisible after the factory reset, i don't know what else to try
     
  6. chuyn macrumors 6502

    Joined:
    Nov 13, 2015
    #6
    Is your phone on the latest iOS? It may not be your issue, but my mom recently tried pairing an Apple Watch and it did the same as you described, and after she updated her iOS, it worked
     
  7. christo56 thread starter macrumors newbie

    Joined:
    Dec 11, 2016
    #7
    Yeah it's on the latest version. Tried pairing it on 3 different phones with the same result, absolutely nothing happens when using the camera and doesn't appear on the phone when trying manually
     
  8. chuyn macrumors 6502

    Joined:
    Nov 13, 2015
    #8
    I wonder if the wireless chip in the Watch is just broken. If Bluetooth isn't working, it just can't pair :(
     

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