Help can't update!!!

Discussion in 'iOS 5 and earlier' started by NDK2011, Nov 11, 2011.

  1. NDK2011 macrumors newbie

    Joined:
    Nov 11, 2011
    #1
    I have an iPhone 4 with the IO5 update but can't update to the 5.01????

    connect to itunes and says ( this device is not eligible for requested build)???

    never have this and updated to 5 no problems - plugged partners new iPhone in also and some problem?

    how do i solve this please guys?
     
  2. r2shyyou macrumors 68000

    r2shyyou

    Joined:
    Oct 3, 2010
    Location:
    Paris, France
    #2
    Have you tried to download the update over-the-air (OTA) by going to Settings>Genera>Software Update?
     
  3. NDK2011 thread starter macrumors newbie

    Joined:
    Nov 11, 2011
    #4
    Im sorry i don't understand? i plugged my phone into itunes as always then downloaded the update through iTunes for phone - al software is up to date

    ----------

    The links are not opening?
     
  4. darkfiber macrumors 6502a

    darkfiber

    Joined:
    Jul 13, 2008
    Location:
    Columbus, OH USA
    #5

    On your iPhone, select the SETTINGS app. Then go into GENERAL then select SOFTWARE UPDATE. What does it say there?
     
  5. NDK2011 thread starter macrumors newbie

    Joined:
    Nov 11, 2011
    #6
    Thank you this worked doing the update on my phone but why didn't it work on the iMAC??
     
  6. darkfiber macrumors 6502a

    darkfiber

    Joined:
    Jul 13, 2008
    Location:
    Columbus, OH USA
    #7
    I don't know as I did the update directly on my iPhone and iPad. In any case, since you can do the updates right on the device, there is no need to connect it to your Mac.
     
  7. MusicalMac macrumors newbie

    Joined:
    Nov 12, 2011
    Location:
    The world ;-)
    #8
    Helping to update.

    I have the same issue, different problem, if you get what I'm saying lol.
    I managed to download the new iTunes, ready to update my iPod so that I could get the new software; but its been backing up for ages, I keep unplugging my iPod and giving up because it takes hours and won't update. I'm now going to have to leave it on overnight haha.
    I think most people are having issues with this, so your not the only one ;D
    Have you tried googling Itunes, downloading the new version, then updating it from there? Thats of course if it backs up quicker for you. Good luck, MusicalMac :) x
     

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