Help decode my kernal panic (5,1)

Discussion in 'Mac Pro' started by Zwhaler, Aug 14, 2015.

  1. Zwhaler macrumors 603

    Zwhaler

    Joined:
    Jun 10, 2006
    #1
    This is happening multiple times a day, not sure if it is due to the recent RAM upgrade although it went several days after the RAM upgrade without a problem.

    Anonymous UUID: 7E9B3C6C-A8E5-7476-9190-3352E7043A3F

    Fri Aug 14 00:11:47 2015
    Machine-check capabilities: 0x0000000000001c09
    family: 6 model: 44 stepping: 2 microcode: 15
    signature: 0x206c2
    Intel(R) Xeon(R) CPU X5670 @ 2.93GHz
    9 error-reporting banks
    Processor 0: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC8_STATUS(0x421): 0xfe0000400001009f
    IA32_MC8_ADDR(0x422): 0x0000000000a7f300
    IA32_MC8_MISC(0x423): 0x0994a40000090382
    Processor 1: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC8_STATUS(0x421): 0xfe0000400001009f
    IA32_MC8_ADDR(0x422): 0x0000000000a7f300
    IA32_MC8_MISC(0x423): 0x0994a40000090382
    Processor 2: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC8_STATUS(0x421): 0xfe0000400001009f
    IA32_MC8_ADDR(0x422): 0x0000000000a7f300
    IA32_MC8_MISC(0x423): 0x0994a40000090382
    Processor 3: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC8_STATUS(0x421): 0xfe0000400001009f
    IA32_MC8_ADDR(0x422): 0x0000000000a7f300
    IA32_MC8_MISC(0x423): 0x0994a40000090382
    Processor 4: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC8_STATUS(0x421): 0xfe0000400001009f
    IA32_MC8_ADDR(0x422): 0x0000000000a7f300
    IA32_MC8_MISC(0x423): 0x0994a40000090382
    Processor 5: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC8_STATUS(0x421): 0xfe0000400001009f
    IA32_MC8_ADDR(0x422): 0x0000000000a7f300
    IA32_MC8_MISC(0x423): 0x0994a40000090382
    Processor 6: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC8_STATUS(0x421): 0xfe0000400001009f
    IA32_MC8_ADDR(0x422): 0x0000000000a7f300
    IA32_MC8_MISC(0x423): 0x0994a40000090382
    Processor 7: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC8_STATUS(0x421): 0xfe0000400001009f
    IA32_MC8_ADDR(0x422): 0x0000000000a7f300
    IA32_MC8_MISC(0x423): 0x0994a40000090382
    Processor 8: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC8_STATUS(0x421): 0xfe0000400001009f
    IA32_MC8_ADDR(0x422): 0x0000000000a7f300
    IA32_MC8_MISC(0x423): 0x0994a40000090382
    Processor 9: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC8_STATUS(0x421): 0xfe0000400001009f
    IA32_MC8_ADDR(0x422): 0x0000000000a7f300
    IA32_MC8_MISC(0x423): 0x0994a40000090382
    Processor 10: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC8_STATUS(0x421): 0xfe0000400001009f
    IA32_MC8_ADDR(0x422): 0x0000000000a7f300
    IA32_MC8_MISC(0x423): 0x0994a40000090382
    Processor 11: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC8_STATUS(0x421): 0xfe0000400001009f
    IA32_MC8_ADDR(0x422): 0x0000000000a7f300
    IA32_MC8_MISC(0x423): 0x0994a40000090382
    panic(cpu 18 caller 0xffffff8004cdd4a9): "Machine Check at 0xffffff8004ce3251, registers:\n" "CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x0000000007d00000, CR4: 0x00000000000206e0\n" "RAX: 0x0000000000000000, RBX: 0x0000000000000022, RCX: 0x00000000577dd0c9, RDX: 0x0000000000000000\n" "RSP: 0xffffff848d9a3cf0, RBP: 0xffffff848d9a3cf0, RSI: 0x0000000000000002, RDI: 0x0000000000000120\n" "R8: 0x0000000000000000, R9: 0x000000000000000b, R10: 0x00000000ffffffff, R11: 0xffffffffffffffff\n" "R12: 0x0000000000000003, R13: 0x7fffffffffffffff, R14: 0x0000000000000001, R15: 0xffffff7f86883c98\n" "RFL: 0x0000000000000002, RIP: 0xffffff8004ce3251, CS: 0x0000000000000008, SS: 0x0000000000000000\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2422.115.14/osfmk/i386/trap_native.c:168
    Backtrace (CPU 18), Frame : Return Address
    0xffffff8483cede80 : 0xffffff8004c23139
    0xffffff8483cedf00 : 0xffffff8004cdd4a9
    0xffffff8483cee060 : 0xffffff8004cf4d2f
    0xffffff848d9a3cf0 : 0xffffff8004ce2fd5
    0xffffff848d9a3d10 : 0xffffff7f8686589b
    0xffffff848d9a3d40 : 0xffffff7f8686594f
    0xffffff848d9a3d80 : 0xffffff7f8685f261
    0xffffff848d9a3e70 : 0xffffff7f8685e8d9
    0xffffff848d9a3f30 : 0xffffff8004cde4dc
    0xffffff848d9a3f50 : 0xffffff8004c378fa
    0xffffff848d9a3f90 : 0xffffff8004c37c48
    0xffffff848d9a3fb0 : 0xffffff8004cd7c67
    Kernel Extensions in backtrace:
    com.apple.driver.AppleIntelCPUPowerManagement(217.92.1)[1A9E8072-CBF3-39C2-8514-B8176259D3D7]@0xffffff7f8685c000->0xffffff7f8688efff

    BSD process name corresponding to current thread: kernel_task

    Mac OS version:
    Not yet set

    Kernel version:
    Darwin Kernel Version 13.4.0: Wed Mar 18 16:20:14 PDT 2015; root:xnu-2422.115.14~1/RELEASE_X86_64
    Kernel UUID: 8B1A8FD1-2344-36C0-A7F5-D9D485A995FA
    Kernel slide: 0x0000000004a00000
    Kernel text base: 0xffffff8004c00000
    System model name: MacPro5,1 (Mac-F221BEC8)

    System uptime in nanoseconds: 821000553
    last loaded kext at 475855416: com.apple.driver.AppleFWOHCI 5.0.2 (addr 0xffffff7f85f10000, size 229376)
    loaded kexts:
    com.apple.driver.AppleFWOHCI 5.0.2
    com.apple.driver.AppleUSBHub 683.4.0
    com.apple.driver.Intel82574L 2.6.2b1
    com.apple.driver.AppleUSBXHCI 683.4.0
    com.apple.driver.AirPort.Brcm4331 700.20.22
    com.apple.driver.AppleAHCIPort 3.0.5
    com.apple.driver.AppleUSBEHCI 660.4.0
    com.apple.driver.AppleUSBUHCI 656.4.1
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleACPIButtons 2.0
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 2.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
    com.apple.nke.applicationfirewall 153
    com.apple.security.quarantine 3
    com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
    com.apple.iokit.IOFireWireFamily 4.5.5
    com.apple.iokit.IOAHCISerialATAPI 2.6.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
    com.apple.iokit.IO80211Family 640.36
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOUSBUserClient 660.4.2
    com.apple.iokit.IOAHCIFamily 2.6.5
    com.apple.iokit.IOUSBFamily 686.4.1
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 278.11.2
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.DiskImages 373
    com.apple.iokit.IOStorageFamily 1.9
    com.apple.iokit.IOReportFamily 23
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 2.0
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.pthread 1
    com.apple.kec.corecrypto 1.0
    Model: MacPro5,1, BootROM MP51.007F.B03, 12 processors, 6-Core Intel Xeon, 2.93 GHz, 40 GB, SMC 1.39f11
    Graphics: AMD Radeon R9 280X, AMD Radeon R9 280X, PCIe, 3072 MB
    Memory Module: DIMM 1, 4 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x31384A53463531323732415A2D3147344431
    Memory Module: DIMM 2, 8 GB, DDR3 ECC, 1333 MHz, 0x85F7, 0x463732314755363746393333334700000000
    Memory Module: DIMM 3, 4 GB, DDR3 ECC, 1333 MHz, 0x0000, 0x256834470031553742465238432D48392000
    Memory Module: DIMM 4, 4 GB, DDR3 ECC, 1333 MHz, 0x0000, 0x256834470031553742465238432D48392000
    Memory Module: DIMM 5, 4 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x31384A53463531323732415A2D3147344431
    Memory Module: DIMM 6, 8 GB, DDR3 ECC, 1333 MHz, 0x85F7, 0x463732314755363746393333334700000000
    Memory Module: DIMM 7, 4 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x31384A53463531323732415A2D3147344431
    Memory Module: DIMM 8, 4 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x31384A53463531323732415A2D3147344431
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 5.2.7f4 15858, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Ethernet 1, Ethernet, en0
    PCI Card: AMD Radeon R9 280X, Display Controller, Slot-1
    PCI Card: AMD Radeon R9 280X, ATY,HamachiParent, Slot-1
    PCI Card: pci10b5,8609, Slot-2
    PCI Card: Universal Audio UAD-2 Octo, Other Multimedia, Slot-4
    PCI Card: Universal Audio UAD-2 Octo, Other Multimedia, Slot-3
    PCI Card: pci1b21,1142, USB eXtensible Host Controller, Slot-2@10,0,0
    PCI Card: pci1b21,1142, USB eXtensible Host Controller, Slot-2@9,0,0
    PCI Card: pci1b21,1142, USB eXtensible Host Controller, Slot-2@11,0,0
    PCI Card: pci1b21,1142, USB eXtensible Host Controller, Slot-2@8,0,0
    Serial ATA Device: HL-DT-ST DVD-RW GH61N
    Serial ATA Device: Samsung SSD 840 EVO 1TB, 1 TB
    Serial ATA Device: HGST HDN724040ALE640, 4 TB
    Serial ATA Device: Hitachi HDS724040ALE640, 4 TB
    Serial ATA Device: HGST HDN724040ALE640, 4 TB
    USB Device: Keyboard Hub
    USB Device: USB Receiver
    USB Device: Apple Keyboard
    USB Device: Hub
    USB Device: Apple LED Cinema Display
    USB Device: Display iSight
    USB Device: Display Audio
    USB Device: G-DRIVE ev (Gen2)
    USB Device: USB3.0 Card Reader
    USB Device: USB3.0 Hub
    USB Device: USB3.0 Hub
    USB Device: USB2.0 Hub
    USB Device: USB2.0 Hub
    USB Device: BRCM2046 Hub
    USB Device: Bluetooth USB Host Controller
    FireWire Device: built-in_hub, Up to 800 Mb/sec
    FireWire Device: Mobius DISK 1 0, JMicron, Up to 800 Mb/sec
    Thunderbolt Bus:
     
  2. Zwhaler thread starter macrumors 603

    Zwhaler

    Joined:
    Jun 10, 2006
    #2
    The computer will literally not turn on. I pulled hard drives 2-4 so I don't lose any data from this... I also removed the newest 2x8GB RAM sticks and removed two recently added 2x4GB sticks (computer ran fine for several days with them in). Now it has 4x4GB sticks than have ran fine for 4 years, basically I ruled out the RAM. Now the computer will not make it to the desktop. It kernal panics on boot and then when I hit either open applications that were running at time of crash or "cancel" which is supposed to do a fresh boot without opening the prior applications, it kernal panics again with the screen going black then it hangs on grey boot screen for 30 seconds or so with no Apple logo, and the message shows up on the gray screen kernal panic. Is the logic board toast?

    The computer has been having weird start up issues for the past 4 months or so. If I tap the power button sometimes it won't turn on, I have to hold it really hard for a few seconds and it will turn on. Sometimes it doesn't respond at all when I press the power button and I have to unplug the power cable and replug it back it and then it boots like it normally did.
     
  3. Arron Rouse macrumors regular

    Joined:
    Apr 28, 2010
    Location:
    Chichester, UK
    #3
    The key part is:

    Kernel Extensions in backtrace:
    com.apple.driver.AppleIntelCPUPowerManagement

    Someone with more experience than me can probably give a better idea but my first question would be, did you fit those processors yourself? If so, you might not have used enough thermal paste.

    Unfortunately, from there on things get a little nastier. If you hadn't been inside the case for a long time when this started, it could a fairly serious problem.

    Try a PRAM reset: https://support.apple.com/en-gb/HT204063

    If that doesn't do it, maybe a full SMC reset: pull the power lead out, wait 15 seconds then hold the power button for 15 seconds.

    If that still doesn't fix it, you're probably best to head for a service centre.
     
  4. Zwhaler thread starter macrumors 603

    Zwhaler

    Joined:
    Jun 10, 2006
    #4
    Thanks Arron, I didn't mess with the CPUs but reading the code myself looks like there's a serious problem with at least one of them (dual 6 core). I booked a service appointment. I wouldn't be surprised if one or both of the CPUs died based on the 9 error reporting banks...
     

Share This Page