Go to Creative web site, download the drives for the sound card. Then go in device manager click on the icon and update the driver..
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HELP! Dell Dimension 5000 - No sound
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Go to Creative web site, download the drives for the sound card. Then go in device manager click on the icon and update the driver..
As most of the replies went straight to drivers, I assume you checked to make sure that the correct speakers were selected? I know when I have a headset in and turn my bluetooth mouse on, that it resets my sound device to bluetooth audio, which I have to put back to my usb headset. It's a simple answer, but hard to find.
It does not work with speakers or headphones.
Unfortunately I have not been able to go to the guy's house until later today. I have a lot of drivers etc that he said he installed and did not work, but I want to make certain. If none of my troubleshooting works I would like to know if:
1. An install from an XP disk (fresh, not one that comes with a computer) may work
2. As above but with Vista
Yeah, but the sound is not coming out of Creative speakers, or headphones...these were both working the morning of the reinstall...
How did the sound stop working?
I'm perplexed at the distress at having to hire someone - obviously it's outside of your realm of knowledge to fix. There could very well be a part of the hardware that failed and all the drivers in the world won't fix it.
that said, when i've tried doing things over the phone with someone that doesn't know what i'm doing - they most often do NOT read the screen right for me.
Hope you sort it out -
tracey
I'm perplexed at the distress at having to hire someone - obviously it's outside of your realm of knowledge to fix. There could very well be a part of the hardware that failed and all the drivers in the world won't fix it.
that said, when i've tried doing things over the phone with someone that doesn't know what i'm doing - they most often do NOT read the screen right for me.
Hope you sort it out -
tracey
Sounds like some modified driver.
You offered to help - and it's not your fault the reinstall broke it. Like it wouldn't have done it to someone else with the same disks?
Did you use Dell OEM disks or store bought? I'm so not an XP guru, but i'd do a reinstall again at this point. But I wouldn't pay a ton to fix it either, especially if you used HIS disks. Now, if you used something you had laying around - could be more on you.
LOL, problems like this are why i DON"T use XP anymore! I don't miss it, don't miss the former day job doing this kinda stuff all day either... love my Macs!
You offered to help - and it's not your fault the reinstall broke it. Like it wouldn't have done it to someone else with the same disks?
Did you use Dell OEM disks or store bought? I'm so not an XP guru, but i'd do a reinstall again at this point. But I wouldn't pay a ton to fix it either, especially if you used HIS disks. Now, if you used something you had laying around - could be more on you.
LOL, problems like this are why i DON"T use XP anymore! I don't miss it, don't miss the former day job doing this kinda stuff all day either... love my Macs!
Yeah, I see your point but I kinda feel it was pretty much all down to me. After very time of going to this guy's house and being irritated by spyware and error messages, I told him I could help by reinstalling the OS.
The Dell disks...I can reinstall, but would that be better with the Dell disks or a Windows disk not from Dell.
If I put a Vista disk in, would sound work after the install?
Same hereLOL, problems like this are why i DON"T use XP anymore! I don't miss it, don't miss the former day job doing this kinda stuff all day either... love my Macs!
Sorry it took so long, I had a problem and I am now at the house with the problem.
In xp, i try to get the driver manually from the disk. I find the sound driver and i get 'there is no driver for your computer's hardware', as if the disk is for another model. The disk says DELL on it and the user has no other Dell computers. I downloaded every chipset and sound driver I could find, to no avail.
I insert a fresh (not OEM) XP DVD and I get a hardware error message.
So i try my Vista disk, and it says 'you need a cd/dvd driver, insert the disk now', i insert the disk and it cannot find the driver.
Does anyone have any ideas?
In xp, i try to get the driver manually from the disk. I find the sound driver and i get 'there is no driver for your computer's hardware', as if the disk is for another model. The disk says DELL on it and the user has no other Dell computers. I downloaded every chipset and sound driver I could find, to no avail.
I insert a fresh (not OEM) XP DVD and I get a hardware error message.
So i try my Vista disk, and it says 'you need a cd/dvd driver, insert the disk now', i insert the disk and it cannot find the driver.
Does anyone have any ideas?
OK well boot into windows and then play music or something. Then go plugging the sound device(speakers or headphones) into each of the audio out jacks so that includes any rear speaker ports center etc. Sometimes its just set up wrong. If that works then its not drivers just settings.
Well, the headphones and speakers were working in the exact same places before the reinstall, and the headphones are in the specifically labelled headphone jack...
Yes, however i have seen this before the SOFTWARE controls what sound goes to which port not the hardware itself. So if for some reason it gets set to something other then headphone out it may go to the back speaker jack. I have seen this happen before.
I am dealing with something similar- maybe reinstall?
I am dealing with something similar at work on a Dimension desktop, and have some thoughts. This particular machine also worked before I wiped it, and not afterwards. I put the hard drive into an identical desktop and that also didn't play the sound-- under the Sound control panel it said it saw the sound card, but the play button was greyed out and it didn't play any of the little Windows test noises...
Searching on the Dell site led to suggestions that you install the Intel Chipset Driver first, and then the sound drivers only after you have done that. I haven't had a chance to test this, as the machine is in use in an office and I can't really mess around with it.
What you might try is another full wipe, then install the Intel Chipset drivers from the Dell drivers CD first. That may help, and it is something you could try without resorting to paying $$$. (Sorry, I don't have pounds on my keyboard.) As I said, these two desktops seem to be fine hardware-wise; it is the fresh Windows install that seems to be dodgy.
Good luck-- hope it works out- let us know
I am dealing with something similar at work on a Dimension desktop, and have some thoughts. This particular machine also worked before I wiped it, and not afterwards. I put the hard drive into an identical desktop and that also didn't play the sound-- under the Sound control panel it said it saw the sound card, but the play button was greyed out and it didn't play any of the little Windows test noises...
Searching on the Dell site led to suggestions that you install the Intel Chipset Driver first, and then the sound drivers only after you have done that. I haven't had a chance to test this, as the machine is in use in an office and I can't really mess around with it.
What you might try is another full wipe, then install the Intel Chipset drivers from the Dell drivers CD first. That may help, and it is something you could try without resorting to paying $$$. (Sorry, I don't have pounds on my keyboard.) As I said, these two desktops seem to be fine hardware-wise; it is the fresh Windows install that seems to be dodgy.
Good luck-- hope it works out- let us know
I know its an old topic but you will find it on google when you search for an solution for this problem.
Dell Dimension 5000 with Windows XP Home.
I installed the audio drivers before the chipset.
Solution:
1. Uninstall all drivers, reboot your computer.
2. Find more drivers to uninstall restart your computer.
3. Install chipset drivers, reboot your computer.
4. Install audio drivers reboot the computer.
Done!
NSdata
Niklas Svensson
Dell Dimension 5000 with Windows XP Home.
I installed the audio drivers before the chipset.
Solution:
1. Uninstall all drivers, reboot your computer.
2. Find more drivers to uninstall restart your computer.
3. Install chipset drivers, reboot your computer.
4. Install audio drivers reboot the computer.
Done!
NSdata
Niklas Svensson