Help Desk software

[karupspc]

Hello all

Any recommendations for a help desk ticketing/logging software for Mac OS?
I need something to run on my Mac (1 license). I don't need it to be web based.

I've been running into the same company while searching on Google of Web Help Desk. There doesn't seem to be a lot of apps for help desk even on version tracker or mac update.

Any suggestions would be appreciated.

 

[davidwarner]

Remedy problem management is best option for login in helpdesk related tickets and issues. For providing remote support or technical assistance, logmein, gosupportnow, GoToMyPC, on premise RHUB remote support appliances etc. are advisable.

 

[monkeybagel]

Remedy problem management is best option for login in helpdesk related tickets and issues. For providing remote support or technical assistance, logmein, gosupportnow, GoToMyPC, on premise RHUB remote support appliances etc. are advisable.

Bomgar is one of the best out there.