Help Desk software

Discussion in 'Mac Apps and Mac App Store' started by karupspc, Mar 26, 2009.

  1. karupspc macrumors member

    Joined:
    Feb 11, 2008
    #1
    Hello all

    Any recommendations for a help desk ticketing/logging software for Mac OS?
    I need something to run on my Mac (1 license). I don't need it to be web based.

    I've been running into the same company while searching on Google of Web Help Desk. There doesn't seem to be a lot of apps for help desk even on version tracker or mac update.

    Any suggestions would be appreciated.
     
  2. davidwarner macrumors newbie

    Joined:
    May 6, 2013
    #2
    Remedy problem management is best option for login in helpdesk related tickets and issues. For providing remote support or technical assistance, logmein, gosupportnow, GoToMyPC, on premise RHUB remote support appliances etc. are advisable.
     
  3. monkeybagel macrumors 65816

    Joined:
    Jul 24, 2011
    Location:
    United States
    #3

    Bomgar is one of the best out there.
     

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