Help, device isn't eligible error! Fixing hosts file won't help

Discussion in 'iPhone Tips, Help and Troubleshooting' started by hae4, Oct 15, 2011.

  1. hae4 macrumors newbie

    Joined:
    Sep 13, 2011
    #1
    Hi,

    I've discovered I have this problem when I tried updating to ios5.
    After searching all kinds of forums, the only fix I see is commenting out the gs.apple.com line in the hosts file. I've tried that and it gives me the same error.

    I also downloaded ios5 from an external source and tried updating or restoring through that and I get the Error 3002.

    Ps. I've got an iphone 4 with 4.3.5 firmware running a tethered jailbreak

    Any suggestions?

    Thanks in advance
     
  2. JunkyDog macrumors 6502

    Joined:
    Sep 17, 2011
    #2
    Error 3002: If you experience this error while updating an iPod touch (2nd generation) or iPhone 3G, please use the standard update or restore process in iTunes (click Update or Restore).


    thats what iTunes are telling me.
     
  3. hae4 thread starter macrumors newbie

    Joined:
    Sep 13, 2011
    #3
    But when I do that I get the device isn't eligible error.
     
  4. JunkyDog macrumors 6502

    Joined:
    Sep 17, 2011
    #4
    Download the orginal iPhone 4 firmware from here:

    IPSW 5.0 software links:
    CDMA VERSION

    GSM VERSION

    Then start itunes v10.5 and hit shift and restore, then select the downloaded ipsw file.

    IPSW 4.3.5 software links:
    GSM VERSION

    Hope it will work for you..
     
  5. hae4 thread starter macrumors newbie

    Joined:
    Sep 13, 2011
    #5
    Thanks, but I've already tried doing that, when I shift restore I get the 3002 error.

    When I do the standard apple update I get the "Device isn't eligible error"

    I think there is a problem with my mac, because itunes always shows the error after the "Validating with apple servers" progress bar appears

    Any other ideas?
    Can I update my iphone on another mac?
     
  6. JunkyDog macrumors 6502

    Joined:
    Sep 17, 2011
    #6
    on the mac, you hit *option* key, then select the correct ipsw for your iphone.

    Should work, but try to uninstall itunes, and re install it, that could help, worth a try..
     
  7. hae4 thread starter macrumors newbie

    Joined:
    Sep 13, 2011
    #7
    I reinstalled iTunes, still getting the "Device isn't eligible" error, whether im updating normaly, or using the option+restore method.

    Nothing seems to help
     
  8. JunkyDog macrumors 6502

    Joined:
    Sep 17, 2011
    #8
    try downgrading the itunes to a previous version, then try again, see if that helps..
     

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