Help diagnosing a kernel panic

Discussion in 'MacBook Pro' started by shaun3000, Jan 12, 2010.

  1. shaun3000 macrumors newbie

    Joined:
    Dec 2, 2006
    #1
    I've been getting random kernel panics, lately. I installed new memory and switched to Chrome around the same time. I thought it was the memory, took it out, and as I was working on an RMA for the memory, got a crash.

    Can't figure out if it's Chrome or not, I wouldn't think a program would cause a complete system crash. Any ideas?

    Code:
    Interval Since Last Panic Report:  474279 sec
    Panics Since Last Report:          2
    Anonymous UUID:                    68EBC8C8-4FE5-4B82-B9D5-EBFFD4694E8A
    
    Tue Jan 12 17:40:27 2010
    panic(cpu 1 caller 0x2345e7): "zalloc: \"kalloc.8192\" (271 elements) retry fail 3, kfree_nop_count: 0"@/SourceCache/xnu/xnu-1486.2.11/osfmk/kern/zalloc.c:981
    Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
    0x3589bdd8 : 0x21b2bd (0x5cf868 0x3589be0c 0x223719 0x0) 
    0x3589be28 : 0x2345e7 (0x5886dc 0x587125 0x10f 0x3) 
    0x3589bec8 : 0x2203d8 (0x25342d8 0x1 0x8 0x10b6c7b4) 
    0x3589bf08 : 0x220418 (0x1018 0x1 0x0 0x10) 
    0x3589bf28 : 0x4cb29a (0x1018 0x1 0x3589bfc8 0x2a7423) 
    0x3589bf78 : 0x4ee947 (0x1835a2a0 0x5292b08 0x119600b4 0x1) 
    0x3589bfc8 : 0x29e3fd (0x5292b04 0x0 0x10 0x5292b04) 
    
    BSD process name corresponding to current thread: DashboardClient
    
    Mac OS version:
    10C540
    
    Kernel version:
    Darwin Kernel Version 10.2.0: Tue Nov  3 10:37:10 PST 2009; root:xnu-1486.2.11~1/RELEASE_I386
    System model name: MacBookPro2,2 (Mac-F42187C8)
    
    System uptime in nanoseconds: 137930753180639
    vm objects:4615232
    kernel map entries:2875356
    pv_list:2411920
    kalloc.16:14983168
    kalloc.32:59387904
    kalloc.64:62324736
    kalloc.128:340447232
    kalloc.256:1265664
    kalloc.512:1593344
    kalloc.8192:2220032
    vm pages:22635492
    ipc ports:1364832
    vnodes:5006100
    namecache:1713600
    HFS node:7272980
    HFS fork:2440480
    buf.8192:18161664
    Kernel Stacks:1572864
    PageTables:19410944
    Kalloc.Large:2937780
    unloaded kexts:
    com.microsoft.driver.MicrosoftKeyboard	7.0.1 (addr 0x35cdb000, size 0x40960) - last unloaded 115035227157089
    loaded kexts:
    com.microsoft.driver.MicrosoftMouseBluetooth	7.0.1
    com.microsoft.driver.MicrosoftMouse	7.0.1
    com.parallels.kext.prl_vnic	4.0 3846.436204
    com.parallels.kext.prl_netbridge	4.0 3846.436204
    com.parallels.kext.prl_usb_connect	4.0 3846.436204
    com.parallels.kext.prl_hid_hook	4.0 3846.436204
    com.parallels.kext.prl_hypervisor	4.0 3846.436204
    com.iospirit.driver.rbiokithelper	1.8.0
    at.obdev.nke.LittleSnitch	2.2.05
    com.apple.driver.iPodSBCDriver	1.5.0 - last loaded 114967370649685
    com.apple.driver.IOBluetoothBNEPDriver	2.2.4f3
    com.apple.filesystems.autofs	2.1.0
    com.apple.driver.AppleHWSensor	1.9.2d0
    com.apple.driver.AppleHDA	1.7.9a4
    com.apple.driver.AppleUpstreamUserClient	3.1.0
    com.apple.driver.AppleLPC	1.4.9
    com.apple.driver.AppleBacklight	170.0.14
    com.apple.kext.ATIFramebuffer	6.0.6
    com.apple.ATIRadeonX1000	6.0.6
    com.apple.driver.SMCMotionSensor	3.0.0d4
    com.apple.driver.AirPort.Atheros	421.19.8
    com.apple.kext.AppleSMCLMU	1.4.5d1
    com.apple.Dont_Steal_Mac_OS_X	7.0.0
    com.apple.iokit.CHUDUtils	201
    com.apple.iokit.CHUDProf	214
    com.apple.driver.AudioIPCDriver	1.1.2
    com.apple.driver.AppleIntelMeromProfile	19
    com.apple.driver.ACPI_SMC_PlatformPlugin	4.0.1d0
    com.apple.driver.AppleUSBTrackpad	1.8.0b4
    com.apple.driver.AppleUSBTCKeyEventDriver	1.8.0b4
    com.apple.driver.AppleUSBTCKeyboard	1.8.0b4
    com.apple.iokit.SCSITaskUserClient	2.6.0
    com.apple.BootCache	31
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib	1.0.0d1
    com.apple.driver.AppleUSBHub	3.8.4
    com.apple.iokit.IOAHCIBlockStorage	1.6.0
    com.apple.driver.AppleFWOHCI	4.4.0
    com.apple.driver.AppleUSBEHCI	3.7.5
    com.apple.iokit.AppleYukon2	3.1.14b1
    com.apple.driver.AppleAHCIPort	2.0.1
    com.apple.driver.AppleIntelPIIXATA	2.5.0
    com.apple.driver.AppleSmartBatteryManager	160.0.0
    com.apple.driver.AppleEFINVRAM	1.3.0
    com.apple.driver.AppleRTC	1.3
    com.apple.driver.AppleHPET	1.4
    com.apple.driver.AppleUSBUHCI	3.7.5
    com.apple.driver.AppleACPIButtons	1.3
    com.apple.driver.AppleSMBIOS	1.4
    com.apple.driver.AppleACPIEC	1.3
    com.apple.driver.AppleAPIC	1.4
    com.apple.security.sandbox	0
    com.apple.security.quarantine	0
    com.apple.nke.applicationfirewall	2.1.11
    com.apple.driver.AppleIntelCPUPowerManagementClient	96.0.0
    com.apple.driver.AppleIntelCPUPowerManagement	96.0.0
    com.apple.iokit.IOSCSIBlockCommandsDevice	2.6.0
    com.apple.driver.AppleHIDKeyboard	1.2.0a3
    com.apple.driver.IOBluetoothHIDDriver	2.2.4f3
    com.apple.driver.DspFuncLib	1.7.9a4
    com.apple.driver.AppleProfileReadCounterAction	17
    com.apple.iokit.IONDRVSupport	2.0
    com.apple.kext.ATI1600Controller	6.0.6
    com.apple.kext.ATISupport	6.0.6
    com.apple.iokit.IOFireWireIP	2.0.3
    com.apple.driver.AppleProfileTimestampAction	10
    com.apple.driver.AppleProfileThreadInfoAction	14
    com.apple.driver.AppleProfileRegisterStateAction	10
    com.apple.driver.AppleProfileKEventAction	10
    com.apple.driver.AppleProfileCallstackAction	20
    com.apple.iokit.IO80211Family	310.6
    com.apple.iokit.IOSurface	73.0
    com.apple.iokit.IOBluetoothSerialManager	2.2.4f3
    com.apple.iokit.IOSerialFamily	10.0.3
    com.apple.iokit.CHUDKernLib	207
    com.apple.iokit.IOAudioFamily	1.7.2fc1
    com.apple.kext.OSvKernDSPLib	1.3
    com.apple.driver.AppleHDAController	1.7.9a4
    com.apple.iokit.IOGraphicsFamily	2.0
    com.apple.iokit.IOHDAFamily	1.7.9a4
    com.apple.iokit.AppleProfileFamily	41
    com.apple.driver.AppleSMC	3.0.1d2
    com.apple.driver.IOPlatformPluginFamily	4.0.1d0
    com.apple.driver.CSRUSBBluetoothHCIController	2.2.4f3
    com.apple.driver.AppleUSBBluetoothHCIController	2.2.4f3
    com.apple.iokit.IOBluetoothFamily	2.2.4f3
    com.apple.driver.AppleUSBMergeNub	3.8.5
    com.apple.iokit.IOUSBHIDDriver	3.8.4
    com.apple.driver.AppleUSBComposite	3.7.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice	2.6.0
    com.apple.iokit.IOBDStorageFamily	1.6
    com.apple.iokit.IODVDStorageFamily	1.6
    com.apple.iokit.IOCDStorageFamily	1.6
    com.apple.driver.XsanFilter	402.1
    com.apple.iokit.IOATAPIProtocolTransport	2.5.0
    com.apple.iokit.IOSCSIArchitectureModelFamily	2.6.0
    com.apple.iokit.IOUSBUserClient	3.8.5
    com.apple.iokit.IOFireWireFamily	4.1.7
    com.apple.iokit.IONetworkingFamily	1.9
    com.apple.iokit.IOAHCIFamily	2.0.2
    com.apple.iokit.IOATAFamily	2.5.0
    com.apple.driver.AppleEFIRuntime	1.3.0
    com.apple.iokit.IOUSBFamily	3.8.5
    com.apple.iokit.IOHIDFamily	1.6.1
    com.apple.iokit.IOSMBusFamily	1.1
    com.apple.kext.AppleMatch	1.0.0d1
    com.apple.security.TMSafetyNet	6
    com.apple.driver.DiskImages	281
    com.apple.iokit.IOStorageFamily	1.6
    com.apple.driver.AppleACPIPlatform	1.3
    com.apple.iokit.IOPCIFamily	2.6
    com.apple.iokit.IOACPIFamily	1.3.0
    Model: MacBookPro2,2, BootROM MBP22.00A5.B07, 2 processors, Intel Core 2 Duo, 2.33 GHz, 2 GB, SMC 1.12f5
    Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 256 MB
    Memory Module: global_name
    AirPort: AirPort Extreme, Atheros 5416: 2.0.19.8
    Bluetooth: Version 2.2.4f3, 2 service, 1 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Network Service: Parallels Shared Networking Adapter, Ethernet, en4
    Network Service: Parallels Host-Only Networking Adapter, Ethernet, en5
    Serial ATA Device: SAMSUNG HM500LI, 465.76 GB
    Parallel ATA Device: MATSHITADVD-R   UJ-857D
    USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8501, 0xfd400000
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8205, 0x7d100000
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8240, 0x5d200000
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x021a, 0x1d200000
     
  2. rcjp macrumors newbie

    Joined:
    Feb 8, 2010
    #2
    Hey,

    just noticed you have Microsoft keyboard drivers; I was getting kernel panics on my Mac mini which I'm now pretty sure was caused by those.

    I think there are later drivers available from Microsoft, but I decided to remove mine and stick with Mac keyboard, my machine hasn't crashed since.

    Cheers,

    Richard
     
  3. ellienjim macrumors newbie

    Joined:
    Mar 1, 2010
    #3
    It could be. I used to run Chrome on my iMac. I stopped running it and haven't had a crash in a month. I haven't upgraded to the newest version to see if it fixes the crashes though.
     
  4. eon.zuurmond macrumors newbie

    Joined:
    Apr 3, 2011
    #4
    Microsoft keyboard & mouse combo

    Hi, let me just add here that I had used a Microsoft keyboard and mouse combo and for five months now my Mac mini (mid 2010 model) has been getting random kernel panics. I get maybe one per week, but when I'm coding I can easily get two or three per day. I have lost a lot of unsaved work.

    Like a user on another forum also noted, it seems to always happen just as I'm pressing one of the arrow keys. After spending a heck of a lot of time trying to eliminate possibilities I finally concluded with like 95% probability that the Microsoft keyboard was to blame. After seeing this thread I'm 99.9% sure it was the Microsoft keyboard.

    I'm now using a cheap Logitech keyboard that didn't claim to work with Mac but works fine. The Microsoft one had a Mac logo on the box (supports Windows and Mac) when it clearly has issues with Mac so I'm gonna push for a refund on the keyboard after struggling with it for 5 months.
     
  5. mysterytramp macrumors 65816

    mysterytramp

    Joined:
    Jul 17, 2008
    Location:
    Maryland
    #5
    eon.zuurmond posted on "my" thread about the same issue, frequent kernel panics that I suspect are related to Microsoft keyboard drivers:

    http://forums.macrumors.com/showthread.php?t=861155

    The one other clue I'd add is that almost every kernel panic came while I was surfing the web, and most often in Camino. Granted, I spend more time in Camino than most other apps, but it is an interesting coincidence that shaun3000 reports his panics come in Chrome.

    mt
     

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