I have a MBP 2009 running 10.5.8 and Office 2004. I recently activated FileVault and have a few issues. When I launch Excel, I get the attached error. When I click 'OK,' it just prompts again. When I click 'Cancel,' Excel crashes. I've seen this error in reference to an Excel file in use, but not the actual app.
I checked the Console and found the following entry at every fail. I've reinstalled Office, tossed pref files, no change. Any thoughts or suggestions?
Here's the crash report:
I checked the Console and found the following entry at every fail. I've reinstalled Office, tossed pref files, no change. Any thoughts or suggestions?
11/23/09 10:17:00 AM com.apple.launchd[883] ([0x0-0x6a06a].com.microsoft.Excel[2184]) Exited abnormally: Segmentation fault
Here's the crash report:
Process: Microsoft Excel [2416]
Path: /Applications/Microsoft Office 2004/Microsoft Excel
Identifier: com.microsoft.Excel
Version: 060620 (11.2.5)
Code Type: PPC (Translated)
Parent Process: launchd [883]
Interval Since Last Report: 245518 sec
Crashes Since Last Report: 17
Per-App Interval Since Last Report: 301 sec
Per-App Crashes Since Last Report: 4
Date/Time: 2009-11-23 10:30:55.965 -0600
OS Version: Mac OS X 10.5.8 (9L30)
Report Version: 6
Anonymous UUID: B8D89773-77A6-46AA-A9C5-2E0370086FA8
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000296
Crashed Thread: 0
Thread 0 Crashed:
0 translate 0xb80bcd58 0xb8000000 + 773464
1 translate 0xb80b7007 0xb8000000 + 749575
2 translate 0xb80d49c0 0xb8000000 + 870848
3 translate 0xb813ce79 spin_lock_wrapper + 1981
4 translate 0xb8011b64 0xb8000000 + 72548
Thread 1:
0 ??? 0x800bc286 0 + 2148254342
1 ??? 0x800c3a7c 0 + 2148285052
2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202886
3 ??? 0x800ed155 0 + 2148454741
4 ??? 0x800ed012 0 + 2148454418
Thread 2:
0 translate 0xb81529ef spin_lock_wrapper + 90931
1 translate 0xb8183633 CallPPCFunctionAtAddressInt + 169935
2 translate 0xb81861e2 CallPPCFunctionAtAddressInt + 181118
3 translate 0xb80dfb0b 0xb8000000 + 916235
4 ??? 0x816bf826 0 + 2171336742
Thread 3:
0 translate 0xb815289e spin_lock_wrapper + 90594
1 translate 0xb816e8a7 CallPPCFunctionAtAddressInt + 84547
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813d75f spin_lock_wrapper + 4259
6 translate 0xb8011b64 0xb8000000 + 72548
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xb80bcd30 ecx: 0x00000296 edx: 0x00000003
edi: 0x00000296 esi: 0x80303820 ebp: 0xb7fffa08 esp: 0xb7fff9d0
ss: 0x0000001f efl: 0x00010206 eip: 0xb80bcd58 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000296
Binary Images:
0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate
Translated Code Information:
Rosetta Version: 21.03
Args: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp /Applications/Microsoft Office 2004/Microsoft Excel
Exception: EXC_BAD_ACCESS (0x0001)
Thread 0: (0xb009a83c, 0xb81529ef)
0x00831800: No symbol
0x0065f204: /Applications/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem : _MerpUnregisterCFMFragment + 3156
0x9073a1d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x906b0120 ctr: 0x906a91f0
r00: 0xffffffe1 r01: 0xf0080d60 r02: 0x00000001 r03: 0xf0080e4c
r04: 0x00000102 r05: 0x00000000 r06: 0x00000054 r07: 0x00003403
r08: 0x000003e8 r09: 0x00000000 r10: 0x000eb004 r11: 0xa015068c
r12: 0x906a91f0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0xf0080e4c r25: 0x00000054 r26: 0x00003403 r27: 0x000003e8
r28: 0x00000000 r29: 0x00000102 r30: 0x00000102 r31: 0x00669fb0
Thread 1: (0xb011cd60, 0xb815289e)
0x906ec32c: /usr/lib/libSystem.B.dylib : __pthread_cond_wait + 1260
0x9644c9e8: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _TSWaitOnConditionTimedRelative + 244
0x9644c7bc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _TSWaitOnSemaphoreCommon + 432
0x9647e928: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _TimerThread + 72
0x9073a1d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x906ec36c ctr: 0x906a9270
r00: 0xffffffd9 r01: 0xf0101c90 r02: 0xa014b53c r03: 0x00005f03
r04: 0x00005e03 r05: 0x00000008 r06: 0x13d75498 r07: 0x00000000
r08: 0x00000001 r09: 0x00000001 r10: 0xf0101e48 r11: 0xa0150a74
r12: 0x906a9270 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0xa09fe8e8 r21: 0x9652c614 r22: 0x9652c614 r23: 0x00000000
r24: 0x00000000 r25: 0x00000001 r26: 0xf0101e48 r27: 0xa014be54
r28: 0xa09f6bc4 r29: 0xa014b53c r30: 0xa09f6bf8 r31: 0x906ebe54
Thread 2: Crashed (0xb7fff9d0, 0xb80bcd58)
0x84b4c0d0: No symbol
0x84b4b9fc: No symbol
0x84b98bb4: No symbol
0x84b9508c: No symbol
0x84b094d8: No symbol
0x84b0915c: No symbol
0x84c3745c: No symbol
0x84f76f3c: No symbol
0x84df46e0: No symbol
0x84df38f8: No symbol
0x84a2319c: No symbol
0x84a1d218: No symbol
0x84a1b5c4: No symbol
0x849c719c: No symbol
0x849c2bec: No symbol
0x850d320c: No symbol
0x85113b1c: No symbol
0x85113d74: No symbol
0x79175304: No symbol
0x7917558c: No symbol
0x765254b8: No symbol
0x76525058: No symbol
0x76527308: No symbol
0x765274fc: No symbol
0x765741b8: No symbol
0x840e508c: No symbol
0x85131e64: No symbol
0x84c513f4: No symbol
0x765e4150: No symbol
0x765bde80: No symbol
0x76763220: No symbol
0x76763efc: No symbol
0x76764134: No symbol
0x76764dbc: No symbol
0x7673d384: No symbol
0x767afefc: No symbol
0x76750730: No symbol
0x765f4958: No symbol
0x765f9e60: No symbol
0x84c4f1c8: No symbol
0x84a5b63c: No symbol
0x84a23d2c: No symbol
0x849b4b90: No symbol
0x84987748: No symbol
0x849821b4: No symbol
0x84981bfc: No symbol
0x84980f98: No symbol
0x8519acb4: No symbol
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x84b4c0d0 ctr: 0x96763210
r00: 0x00000000 r01: 0xbfff7950 r02: 0x0043c000 r03: 0x00000296
r04: 0xa0a0c174 r05: 0xbfff75f8 r06: 0xbfff75fc r07: 0x15ffd64f
r08: 0x00000004 r09: 0x00000dd0 r10: 0x00001fff r11: 0x00000000
r12: 0xa0a210b8 r13: 0x00000000 r14: 0x00000007 r15: 0x000000c4
r16: 0x00000000 r17: 0x004a7b78 r18: 0x004ec7b0 r19: 0x004ec678
r20: 0x004a5878 r21: 0x00000001 r22: 0xbfff7d48 r23: 0x00000002
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0x00000001 r30: 0x15fa9f60 r31: 0x00490300