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sprale

macrumors member
Original poster
I have a MBP 2009 running 10.5.8 and Office 2004. I recently activated FileVault and have a few issues. When I launch Excel, I get the attached error. When I click 'OK,' it just prompts again. When I click 'Cancel,' Excel crashes. I've seen this error in reference to an Excel file in use, but not the actual app.

I checked the Console and found the following entry at every fail. I've reinstalled Office, tossed pref files, no change. Any thoughts or suggestions?

11/23/09 10:17:00 AM com.apple.launchd[883] ([0x0-0x6a06a].com.microsoft.Excel[2184]) Exited abnormally: Segmentation fault

Here's the crash report:

Process: Microsoft Excel [2416]
Path: /Applications/Microsoft Office 2004/Microsoft Excel
Identifier: com.microsoft.Excel
Version: 060620 (11.2.5)
Code Type: PPC (Translated)
Parent Process: launchd [883]

Interval Since Last Report: 245518 sec
Crashes Since Last Report: 17
Per-App Interval Since Last Report: 301 sec
Per-App Crashes Since Last Report: 4

Date/Time: 2009-11-23 10:30:55.965 -0600
OS Version: Mac OS X 10.5.8 (9L30)
Report Version: 6
Anonymous UUID: B8D89773-77A6-46AA-A9C5-2E0370086FA8

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000296
Crashed Thread: 0

Thread 0 Crashed:
0 translate 0xb80bcd58 0xb8000000 + 773464
1 translate 0xb80b7007 0xb8000000 + 749575
2 translate 0xb80d49c0 0xb8000000 + 870848
3 translate 0xb813ce79 spin_lock_wrapper + 1981
4 translate 0xb8011b64 0xb8000000 + 72548

Thread 1:
0 ??? 0x800bc286 0 + 2148254342
1 ??? 0x800c3a7c 0 + 2148285052
2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202886
3 ??? 0x800ed155 0 + 2148454741
4 ??? 0x800ed012 0 + 2148454418

Thread 2:
0 translate 0xb81529ef spin_lock_wrapper + 90931
1 translate 0xb8183633 CallPPCFunctionAtAddressInt + 169935
2 translate 0xb81861e2 CallPPCFunctionAtAddressInt + 181118
3 translate 0xb80dfb0b 0xb8000000 + 916235
4 ??? 0x816bf826 0 + 2171336742

Thread 3:
0 translate 0xb815289e spin_lock_wrapper + 90594
1 translate 0xb816e8a7 CallPPCFunctionAtAddressInt + 84547
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813d75f spin_lock_wrapper + 4259
6 translate 0xb8011b64 0xb8000000 + 72548

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xb80bcd30 ecx: 0x00000296 edx: 0x00000003
edi: 0x00000296 esi: 0x80303820 ebp: 0xb7fffa08 esp: 0xb7fff9d0
ss: 0x0000001f efl: 0x00010206 eip: 0xb80bcd58 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000296

Binary Images:
0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate

Translated Code Information:
Rosetta Version: 21.03
Args: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp /Applications/Microsoft Office 2004/Microsoft Excel
Exception: EXC_BAD_ACCESS (0x0001)

Thread 0: (0xb009a83c, 0xb81529ef)
0x00831800: No symbol
0x0065f204: /Applications/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem : _MerpUnregisterCFMFragment + 3156
0x9073a1d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x906b0120 ctr: 0x906a91f0
r00: 0xffffffe1 r01: 0xf0080d60 r02: 0x00000001 r03: 0xf0080e4c
r04: 0x00000102 r05: 0x00000000 r06: 0x00000054 r07: 0x00003403
r08: 0x000003e8 r09: 0x00000000 r10: 0x000eb004 r11: 0xa015068c
r12: 0x906a91f0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0xf0080e4c r25: 0x00000054 r26: 0x00003403 r27: 0x000003e8
r28: 0x00000000 r29: 0x00000102 r30: 0x00000102 r31: 0x00669fb0

Thread 1: (0xb011cd60, 0xb815289e)
0x906ec32c: /usr/lib/libSystem.B.dylib : __pthread_cond_wait + 1260
0x9644c9e8: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _TSWaitOnConditionTimedRelative + 244
0x9644c7bc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _TSWaitOnSemaphoreCommon + 432
0x9647e928: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _TimerThread + 72
0x9073a1d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x906ec36c ctr: 0x906a9270
r00: 0xffffffd9 r01: 0xf0101c90 r02: 0xa014b53c r03: 0x00005f03
r04: 0x00005e03 r05: 0x00000008 r06: 0x13d75498 r07: 0x00000000
r08: 0x00000001 r09: 0x00000001 r10: 0xf0101e48 r11: 0xa0150a74
r12: 0x906a9270 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0xa09fe8e8 r21: 0x9652c614 r22: 0x9652c614 r23: 0x00000000
r24: 0x00000000 r25: 0x00000001 r26: 0xf0101e48 r27: 0xa014be54
r28: 0xa09f6bc4 r29: 0xa014b53c r30: 0xa09f6bf8 r31: 0x906ebe54

Thread 2: Crashed (0xb7fff9d0, 0xb80bcd58)
0x84b4c0d0: No symbol
0x84b4b9fc: No symbol
0x84b98bb4: No symbol
0x84b9508c: No symbol
0x84b094d8: No symbol
0x84b0915c: No symbol
0x84c3745c: No symbol
0x84f76f3c: No symbol
0x84df46e0: No symbol
0x84df38f8: No symbol
0x84a2319c: No symbol
0x84a1d218: No symbol
0x84a1b5c4: No symbol
0x849c719c: No symbol
0x849c2bec: No symbol
0x850d320c: No symbol
0x85113b1c: No symbol
0x85113d74: No symbol
0x79175304: No symbol
0x7917558c: No symbol
0x765254b8: No symbol
0x76525058: No symbol
0x76527308: No symbol
0x765274fc: No symbol
0x765741b8: No symbol
0x840e508c: No symbol
0x85131e64: No symbol
0x84c513f4: No symbol
0x765e4150: No symbol
0x765bde80: No symbol
0x76763220: No symbol
0x76763efc: No symbol
0x76764134: No symbol
0x76764dbc: No symbol
0x7673d384: No symbol
0x767afefc: No symbol
0x76750730: No symbol
0x765f4958: No symbol
0x765f9e60: No symbol
0x84c4f1c8: No symbol
0x84a5b63c: No symbol
0x84a23d2c: No symbol
0x849b4b90: No symbol
0x84987748: No symbol
0x849821b4: No symbol
0x84981bfc: No symbol
0x84980f98: No symbol
0x8519acb4: No symbol

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x84b4c0d0 ctr: 0x96763210
r00: 0x00000000 r01: 0xbfff7950 r02: 0x0043c000 r03: 0x00000296
r04: 0xa0a0c174 r05: 0xbfff75f8 r06: 0xbfff75fc r07: 0x15ffd64f
r08: 0x00000004 r09: 0x00000dd0 r10: 0x00001fff r11: 0x00000000
r12: 0xa0a210b8 r13: 0x00000000 r14: 0x00000007 r15: 0x000000c4
r16: 0x00000000 r17: 0x004a7b78 r18: 0x004ec7b0 r19: 0x004ec678
r20: 0x004a5878 r21: 0x00000001 r22: 0xbfff7d48 r23: 0x00000002
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0x00000001 r30: 0x15fa9f60 r31: 0x00490300
 

Attachments

  • Picture 1.jpg
    Picture 1.jpg
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Found an old thread where someone was having seemingly the same problem with Office 2004 Excel. They don't mention anything about FileVault, but did mention recently installing equation editor.

Here's another person with your problem (can't open the apps). It seems Office 2004 and Leopard don't always get along. A commenter suggested it may be a font issue and supplied information for verifying fonts.

This person had issues after updating to 10.5.3. It took a reinstall to fix the problem. Not the greatest resolution.

Certainly no lack of people with this issue, though I don't think it was caused my FileVault, that may have just been a coincidence. Unfortunately I didn't see much in the way of solutions.
http://groups.google.com/group/micr...309464928dbe6/49aa13fb966e2117?lnk=raot&pli=1
 
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