Help - Facial Recognition Removed in Photos App | Why?

Discussion in 'Mac Apps and Mac App Store' started by RedlegsFan, Dec 10, 2016.

  1. RedlegsFan macrumors 6502

    Joined:
    Mar 15, 2012
    #1
    I spent hours today using the facial recognition in the Photos app on my iMac, getting all my family organized by their face (obviously). I then started looking into if I had duplicate photos and used two pieces of software, PowerPhotos and Photos Duplicate Cleaner. I was able to remove a decent amount of duplicates but low and behold..

    When I opened the Photos app after learning the duplicates, all of the facial recognition work I had done today was gone. I basically have to start from scratch. Any idea what could have caused this? I would like to pin point the issue, so I can avoid in the future.

    Any help is greatly appreciated!
     
  2. RedlegsFan thread starter macrumors 6502

    Joined:
    Mar 15, 2012
    #2
    My only thinking is I had to have those two programs read my Photo Library file. Maybe having them access that file caused the facial recognition work I had completed to vanish, basically putting me back to square one.

    Anyone experience this before?
     
  3. coolfactor macrumors 68040

    Joined:
    Jul 29, 2002
    Location:
    Vancouver, BC CANADA
    #3
    Yes, likely one of those apps corrupted your data.
     

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