HELP! FCP Studio 1 serials LOST! Not a piracy plea.

Discussion in 'Mac Basics and Help' started by KSBOOM, May 19, 2008.

  1. KSBOOM macrumors newbie

    Apr 12, 2008
    I've already beaten myself up for losing my FCP Studio serial numbers. I purchased it during the cross grade promotion in June 2006 but lost the documentation while moving into a new house in 2007

    I still have my shipping confirmation email from apple and my order number (before the crossgrade I purchased Soundtrack Pro to qualify)plus my original discs that I received.

    Does anyone know which department I can contact in Apple and ask them to check their database or purchase records to verify that I purchased FCP studio 1 so that they can issue me my old serial numbers or a new number?

    Just to clarify I am not a pirate nor looking for a serial number handout.(if I was, I believe all of us know how easy it is to acquire serial numbers online)
    Thank you for your help.
  2. chscag macrumors 68030


    Feb 17, 2008
    Fort Worth, Texas
    I would start by contacting Apple customer support. You should be able to dig up a toll free number for them or just call 1-800-MY APPLE and have them re-direct your call.

    BTW, good luck with trying to get them to issue a new SN. Maybe they'll be nice to you and issue you a free upgrade or at a discount. :)


Share This Page