HELP from newiers to link external hard drive!

Discussion in 'Mac Accessories' started by redcurlygirl, Jul 22, 2007.

  1. redcurlygirl macrumors newbie

    Joined:
    Jul 22, 2007
    #1
    :confused:
    We just got our new iMac, 20 inch screen 2.0gb..our HP laptop died a horrible death..so we luckily saved all the photos ,files, etc on a kaser Regen svault external hard drive..now we've managed to plug it in and imac has recognized it and created a icon..but how do we download all the info.??.i've tried the links thru applictions and utilities but it seems like it won't open..does it need to be reformatted and how do we do that??...such newbies! Please be patient with us and spell it out..thanks so much
     
  2. redcurlygirl thread starter macrumors newbie

    Joined:
    Jul 22, 2007
    #2
    most of the other forums state that you should re format everything from microsoft to a fat32 style...umm how do you do that?I know told you we were newbies!
     
  3. redcurlygirl thread starter macrumors newbie

    Joined:
    Jul 22, 2007
    #3
    well finally called apple support..turns out the hard drive cannot be read because everything is in Windows, he said to go to apple bootcamp and download their windows drivers to read it and transfer it over then open it and copy the data onto the mac..thank goodness for the windows drivers!
     

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