iPod help frozen ipod help

[BigRed3373]

omy seems i got a problem my pink ipod nano 4gb is stuck on and frozen screen cannot hear music it will not scroll nor will it shut off what do i need to do to revamp my pod without losing all my music

 

[Scarlet Fever]

try these steps

 

[BigRed3373]

try these steps

none of them are working??? itunes doesnt even acknowledge it
what are select keys??? it worked nevermind i did it right i had to press menu then touch all the buttons around the apple came up then came back to my music thanks

 

[Scarlet Fever]

none of them are working??? itunes doesnt even acknowledge it

you have tried restarting the iPod, havent you? if not, it doesn't look like there is a lot that can be done; restoring is your only option. you should have all your music on the computer, anyway.

 

[BigRed3373]

you have tried restarting the iPod, havent you? if not, it doesn't look like there is a lot that can be done; restoring is your only option. you should have all your music on the computer, anyway.

okay got it to restore thanks you

 

[Scarlet Fever]

okay got it to restore thanks you

its fine

 

[zblaxberg]

hold the center circle and the menu button down until it restarts...ive saved so many people by doing that for them..its in the directions i think

 

[elliebellie]

nooo

my ipod has done the same and nothing works. itunes doesn't pick it up and the center button thing doesn't work!!

 

[Draythor]

What iPod do you have?
Hold down Menu and Centre button together for about 6-10 seconds. Should sort it.

 

[Dory]

mine did the same thing a couple months ago. I ended up just letting the battery run out all the way. I recharged it again and it was fine. It was a nuisance, but it turned out ok.

 

[shipdestroyer]

Yeah, my 4th gen froze like this a long time ago. I had to let the battery run out.