Help! Grey section at top of iPhone 6!?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by alicefae, Jan 23, 2015.

  1. alicefae macrumors newbie

    Joined:
    Jan 23, 2015
    #1
    I have a grey section at the top of my brand new iPhone 6 which appears occasionally. It seemed to appear once when I was tilting the screen but other times I think it just appeared without tilting it.

    It appears not just on candy crush but on any app or the home page as well, so it's nothing to do with my apps. Also all my apps are completely up to date, as well as the phone.

    It kinda looks like the grey drop down menu apart from its just blank and only goes away after I tap it a few times.

    i got this phone yesterday and it hasn't been dropped or anything.

    Should I return the phone and ask for another? I don't want it to keep happening for the next 2 years and It may potentially start freezing and the grey bit may not go away



    Help meeee!? Xxxxx
     

    Attached Files:

  2. Command macrumors regular

    Command

    Joined:
    Jan 23, 2015
    Location:
    USA
    #2
    That's actually a feature called 'reach'.

    https://www.apple.com/iphone-6/design/
     
  3. alicefae thread starter macrumors newbie

    Joined:
    Jan 23, 2015
    #3
    oh for goodness sake im such an idiot!

    thank you so much
     
  4. Command macrumors regular

    Command

    Joined:
    Jan 23, 2015
    Location:
    USA
    #4
    That's what we're here for! Don't ever be afraid to ask.
    Enjoy
     
  5. Septembersrain Contributor

    Septembersrain

    Joined:
    Dec 14, 2013
    Location:
    Texas
    #5

    I panicked when mine first did it too. Took me a second to realize it was meant to do that!
     

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