Help help Help, cannot get past the apple screen when I turn my mac book on

[Hitchno1]

Hi, a few days ago i went to turn on my mack book but got nothing but a flashing folder with a quesitons mark. I now get the apple logo but it does not do anything else. What can I do? What could it be?????

 

[Reflow]

Have you tried to reset the SMC or the PRAM?

 

[simsaladimbamba]

Have you tried any of these steps?

Mac doesn't boot

Resolve startup issues and perform disk maintenance with Disk Utility and fsck

Troubleshooting: My computer won't turn on

A flashing question mark appears when you start your Mac​

 

[Hitchno1]

Unfortunately I have tried all steps suggested and it goes to the initial apple logo on white screen and then looks like its thinking about something but does nothing more. I do not have the disks with me is there anything else I can do?

 

[simsaladimbamba]

Unfortunately I have tried all steps suggested and it goes to the initial apple logo on white screen and then looks like its thinking about something but does nothing more. I do not have the disks with me is there anything else I can do?

You could get the 29 USD Mac OS X 10.6 Snow Leopard Upgrade DVD and try it with that.

 

[Reflow]

Unfortunately I have tried all steps suggested and it goes to the initial apple logo on white screen and then looks like its thinking about something but does nothing more. I do not have the disks with me is there anything else I can do?

Might as well call apple to get replacement cd's or maybe find a set on eBay. Or you can find someone with the same model as you have and use them to fix your drive.

You could get the 29 USD Mac OS X 10.6 Snow Leopard Upgrade DVD and try it with that.

It all depends on what OS version is on the machine, the upgrade DVD most likely will not work. You will need the original DVD that came with the unit. Apple changed the way you can install the OS, as in you can't install an OS that was lower then what is was shipped with.....

 

[tallchris]

I thought the snow leopard disks were a full version not just an upgrade?

 

[Reflow]

I thought the snow leopard disks were a full version not just an upgrade?

Nope there was an upgrade DVD from 10.5 to 10.6, meaning you needed to have 10.5 installed on your machine for the upgrade DVD to work...

 

[wpotere]

Nope there was an upgrade DVD from 10.5 to 10.6, meaning you needed to have 10.5 installed on your machine for the upgrade DVD to work...

Nope, it is a full version. The "upgrade" is on the user to do the right thing and buy it only if they have the previous version.