Help help help iMac turned off! Won't turn on!!

iisarenotnobody

macrumors member
Original poster
Jul 18, 2008
77
0
Ok my iMac decided to turn itself off I was ripping a DVD downloading with transmission and was typing on ms word 08 all of a sudden my imac turned off! I'm guessing it's because of heat. Now it won't turn on I've unplugged the power cordvand have held down the power button. Nothing shows up at all on the screen

Fixes??PLEASE!!!
 

onegirlcreative

macrumors member
Mar 3, 2008
95
0
Colorado
The same thing happened with me last month. I went to reboot because it was running sluggishly, so when I checked restart, it didn't restart. Just shut off completely. So of course, I tried turning it on with the power button, and nothing.

I just purchased it in January, so naturally I was worried—even though it's still within the hardware warranty.

All I did was unplug my power source, waited about 30 seconds, plugged back in and everything was fine.
 

mikes63737

macrumors 65816
Jul 26, 2005
1,134
246
Did you plug it back in? :p

All I can say is be patient... maybe let it sit for a half hour or so to cool down?
 

iToaster

macrumors 68000
May 3, 2007
1,743
0
In front of my MacBook Pro
What generation of iMac is this (Aluminum, White Intel, G5, G4)? Odds are there was excessive heat, but it looks like you might have a broken PSU if it won't turn on at all or it could also be a fried logic board, it's hard to say for sure with what I know.
 

iisarenotnobody

macrumors member
Original poster
Jul 18, 2008
77
0
What generation of iMac is this (Aluminum, White Intel, G5, G4)? Odds are there was excessive heat, but it looks like you might have a broken PSU if it won't turn on at all or it could also be a fried logic board, it's hard to say for sure with what I know.
Aluminum 2.66 20" 4GB RAM iMac got it like 3 weeks ago...


Did you plug it back in? :p

All I can say is be patient... maybe let it sit for a half hour or so to cool down?
I posted this after about 1:30 hours of waiting for it to cool down. now its wayy cold. no heat can be felt anywhere.
 

hydrokayak

macrumors member
Jan 16, 2008
62
0
Lancaster, NH
My iMac is doing the same thing. I tried an SMC reset, and have reseated the RAM. It simply shut off on it's own, yet it didn't feel hot, it just felt as it always has. It's sitting unplugged at the moment.

The install disc is inside the drive, but I can't get it to boot to the disc. The drive sounds like it spins, but nothing appears on the screen, and the startup noise fails to play. Everything but power and keyboard is plugged in.

Any recommendations as to what to do? I'm afraid of a failed HD (saw that on the web) or Logic Board. I bought it in Feb. but am afraid of the hardware warranty still...

Please Help! I need it for school in the morning (if possible).
 

hydrokayak

macrumors member
Jan 16, 2008
62
0
Lancaster, NH
I just had a miracle moment, it powered on (sound and grey screen), but immediately shut back off and resumed this failed state. I had a moment of hope, but it was torn away... :(
 

vampyr

macrumors regular
Aug 29, 2008
201
35
You have the SAME exact problem I have. I had to take my iMac into the nearest Apple store and I've been without my computer for 2 weeks now.
I was told I will get my iMac back within 10 days.

Compared to other manufacturers... Apple's repair service is absolutely horrible. It should NEVER take this long for Apple to repair a computer.
It would have been cheaper for me to simply throw that iMac away and buy another one based on how much money I've lost with my clients because I am without a computer.
 

gehrbox

macrumors 65816
Jul 5, 2007
1,040
0
Charleston,SC
It would have been cheaper for me to simply throw that iMac away and buy another one based on how much money I've lost with my clients because I am without a computer.
Computers are machines and they will break. Could be that the part needed for your repair is out of stock and they are awaiting delivery. Happens to all companies. If a single computer is essential to your business, have you considered a backup drive and computer to minimize your losses?
 

ak22bb

macrumors newbie
Jan 24, 2008
1
0
I had the same problem with my new 20" IMAC. Came in to work one day and it wouldn't start. I heard a few noises coming from the upper right corner of the system that sounded like it was trying to read a disk; however, there was no disk in the slot. Turned out to be a bad logic board.

Something to try....if you have more than 1 memory stick inserted (2x1 GB or 2x2 GB), try pulling one out and see if it boots with half the RAM. Mine booted fine with one stick removed, but when I put it back in and rebooted - nothing. Regardless, I still wanted to get it fixed; however, it did take over 2 wk to get the computer back.
 

vampyr

macrumors regular
Aug 29, 2008
201
35
Computers are machines and they will break. Could be that the part needed for your repair is out of stock and they are awaiting delivery. Happens to all companies. If a single computer is essential to your business, have you considered a backup drive and computer to minimize your losses?
Well... the problem is that I have to communicate back to my clients when my computer will be repaired. Having to relay them false information, or have to call everyone back again to give them updated information makes me seem unprofessional.
And yes... I have a backup of everything, but nonetheless it is useless.

Being this is the first time I've decided to purchase a new iMac, I purchased only 1 to make sure I am comfortable with it and also to see how the product holds up.

I just wish Apple would put priorities on small business Apple products in comparison to little johnny's Mac that rich mommy and daddy bought him to keep him entertained.

As for as having to order a part... based on this seeming to be a common problem, I would expect them to keep more popular parts in stock.
 

hydrokayak

macrumors member
Jan 16, 2008
62
0
Lancaster, NH
I'm really upset with their service. The nearest Apple store is 4 hrs away, and they expect me to bring it in for service. I'm seriously considering never buying one again.