Help help help iMac turned off! Won't turn on!!

Discussion in 'iMac' started by iisarenotnobody, Aug 30, 2008.

  1. iisarenotnobody macrumors member

    Joined:
    Jul 18, 2008
    #1
    Ok my iMac decided to turn itself off I was ripping a DVD downloading with transmission and was typing on ms word 08 all of a sudden my imac turned off! I'm guessing it's because of heat. Now it won't turn on I've unplugged the power cordvand have held down the power button. Nothing shows up at all on the screen

    Fixes??PLEASE!!!
     
  2. onegirlcreative macrumors member

    onegirlcreative

    Joined:
    Mar 3, 2008
    Location:
    Colorado
    #2
    The same thing happened with me last month. I went to reboot because it was running sluggishly, so when I checked restart, it didn't restart. Just shut off completely. So of course, I tried turning it on with the power button, and nothing.

    I just purchased it in January, so naturally I was worried—even though it's still within the hardware warranty.

    All I did was unplug my power source, waited about 30 seconds, plugged back in and everything was fine.
     
  3. mikes63737 macrumors 65816

    Joined:
    Jul 26, 2005
    #3
    Did you plug it back in? :p

    All I can say is be patient... maybe let it sit for a half hour or so to cool down?
     
  4. iToaster macrumors 68000

    iToaster

    Joined:
    May 3, 2007
    Location:
    In front of my MacBook Pro
    #4
    What generation of iMac is this (Aluminum, White Intel, G5, G4)? Odds are there was excessive heat, but it looks like you might have a broken PSU if it won't turn on at all or it could also be a fried logic board, it's hard to say for sure with what I know.
     
  5. iisarenotnobody thread starter macrumors member

    Joined:
    Jul 18, 2008
    #5
    Aluminum 2.66 20" 4GB RAM iMac got it like 3 weeks ago...


    I posted this after about 1:30 hours of waiting for it to cool down. now its wayy cold. no heat can be felt anywhere.
     
  6. iisarenotnobody thread starter macrumors member

    Joined:
    Jul 18, 2008
    #6
    YAY it turned on!!! thx peoples!!! you guys RULE.
     
  7. onegirlcreative macrumors member

    onegirlcreative

    Joined:
    Mar 3, 2008
    Location:
    Colorado
    #7
    That's awesome, but do tell us what you did so we know in the future (in case it happens to us).

    Was it as simple as just unplugging and plugging back into the power source?
     
  8. iisarenotnobody thread starter macrumors member

    Joined:
    Jul 18, 2008
    #8
    yes it actually was. i waited about 2 min then plugged it back in
     
  9. gehrbox macrumors 65816

    gehrbox

    Joined:
    Jul 5, 2007
    Location:
    Charleston,SC
    #9
    It's called an SMC reset.
     
  10. AppleWoW macrumors regular

    AppleWoW

    Joined:
    Sep 22, 2007
    Location:
    SLC, Utah
    #10
    Yeah and for most problems I would say try unplugging everything and waiting 30 seconds to a min and then try your computer again. For most problems this has worked for me.
     
  11. hydrokayak macrumors member

    Joined:
    Jan 16, 2008
    Location:
    Lancaster, NH
    #11
    My iMac is doing the same thing. I tried an SMC reset, and have reseated the RAM. It simply shut off on it's own, yet it didn't feel hot, it just felt as it always has. It's sitting unplugged at the moment.

    The install disc is inside the drive, but I can't get it to boot to the disc. The drive sounds like it spins, but nothing appears on the screen, and the startup noise fails to play. Everything but power and keyboard is plugged in.

    Any recommendations as to what to do? I'm afraid of a failed HD (saw that on the web) or Logic Board. I bought it in Feb. but am afraid of the hardware warranty still...

    Please Help! I need it for school in the morning (if possible).
     
  12. hydrokayak macrumors member

    Joined:
    Jan 16, 2008
    Location:
    Lancaster, NH
    #12
    I just had a miracle moment, it powered on (sound and grey screen), but immediately shut back off and resumed this failed state. I had a moment of hope, but it was torn away... :(
     
  13. vampyr macrumors regular

    Joined:
    Aug 29, 2008
    #13
    You have the SAME exact problem I have. I had to take my iMac into the nearest Apple store and I've been without my computer for 2 weeks now.
    I was told I will get my iMac back within 10 days.

    Compared to other manufacturers... Apple's repair service is absolutely horrible. It should NEVER take this long for Apple to repair a computer.
    It would have been cheaper for me to simply throw that iMac away and buy another one based on how much money I've lost with my clients because I am without a computer.
     
  14. gehrbox macrumors 65816

    gehrbox

    Joined:
    Jul 5, 2007
    Location:
    Charleston,SC
    #14
    Computers are machines and they will break. Could be that the part needed for your repair is out of stock and they are awaiting delivery. Happens to all companies. If a single computer is essential to your business, have you considered a backup drive and computer to minimize your losses?
     
  15. ak22bb macrumors newbie

    Joined:
    Jan 24, 2008
    #15
    I had the same problem with my new 20" IMAC. Came in to work one day and it wouldn't start. I heard a few noises coming from the upper right corner of the system that sounded like it was trying to read a disk; however, there was no disk in the slot. Turned out to be a bad logic board.

    Something to try....if you have more than 1 memory stick inserted (2x1 GB or 2x2 GB), try pulling one out and see if it boots with half the RAM. Mine booted fine with one stick removed, but when I put it back in and rebooted - nothing. Regardless, I still wanted to get it fixed; however, it did take over 2 wk to get the computer back.
     
  16. vampyr macrumors regular

    Joined:
    Aug 29, 2008
    #16
    Well... the problem is that I have to communicate back to my clients when my computer will be repaired. Having to relay them false information, or have to call everyone back again to give them updated information makes me seem unprofessional.
    And yes... I have a backup of everything, but nonetheless it is useless.

    Being this is the first time I've decided to purchase a new iMac, I purchased only 1 to make sure I am comfortable with it and also to see how the product holds up.

    I just wish Apple would put priorities on small business Apple products in comparison to little johnny's Mac that rich mommy and daddy bought him to keep him entertained.

    As for as having to order a part... based on this seeming to be a common problem, I would expect them to keep more popular parts in stock.
     
  17. hydrokayak macrumors member

    Joined:
    Jan 16, 2008
    Location:
    Lancaster, NH
    #17
    I'm really upset with their service. The nearest Apple store is 4 hrs away, and they expect me to bring it in for service. I'm seriously considering never buying one again.
     

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