So I just got my 830 and wanted to format it. I put it in an external closure, but for some reason windows and mac keep giving me errors. Am I missing a special method or what? _____________________________ I was trying to get out the superdrive but the bottom screw on the left is so stuck I tought I was turning it, but I just messed up the top. No way my Philips head will turn it right now. Any help/advice/tips?