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rmred2304

macrumors newbie
Original poster
Oct 24, 2009
1
0
I loaded a trial version of MS Office 2007 for a college course. After the fact I remembered I purchased already a full version for my iMac. Once I removed the trial version from my Mac Pro and installed the full version, I continue to get a err message stated "this id doesn't support this version of enterprise". I removed and reinstalled the full version several times with no success. I need (I believe) to install the full Office 2007 for school projects. Or is their a good alternative to ensure all facilitators can view/open, and edit all of my submitted work.
 
If you bought it then I would call MS to have them help activate it. If you didn't actually buy it and you want an alternative then iWork (not free) is good, you can save so others can open it or Open Office (free).
 
You can use iWork and save files in Word/Excel/PowerPoint format, that's what I do. They work flawlessly though some Keynotes 3D effects doesn't but you don't have to use them.
 
If you deleted it rather than using the uninstaller, then you probably need to reinstall the trial version and uninstall it correctly, then install the full version that you own.


M$ said:
I have already installed Office 2008 for Mac Trial Edition. Can I use a product key from a retail package to activate it?

No. The only supported product keys for Office 2008 for Mac Trial Edition are product keys obtained from the Office for Mac Online Store. In order to use a product key purchased from one of our retail partners, you must uninstall the Office 2008 for Mac Trial Edition, and then install the retail copy. First, run the Remove Office application, located in the Microsoft Office 2008/Additional Tools/Remove Office folder. Install Office 2008 for Mac from the retail disc, and then enter the retail product key.


http://www.microsoft.com/mac/help.m...s=1&quid=aebf0a91-97e2-4f21-8dd4-cfd1f41408bb
 
Don't know if Office works the same way, but you can look in the 'Macintosh HD/Library/Preferences' folder to see if the old license key is there.

(Note: 'Macintosh HD' is whatever you named your hard drive. It's called 'Macintosh HD' by default when you first got your Mac.)

I've seen applications put their license key info there. Files are typically named com.manufacturer_name.app_name.plist.

Look for a com.microsoft.office.plist file, or something similar, and delete it.
 
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