Help installing OS on a freshly erased iMac?

Discussion in 'iOS Apps' started by jeditor, Jul 15, 2017.

  1. jeditor macrumors newbie


    Jun 18, 2016
    Hello, forgive me, I'm not terribly tech savvy. We recently gave our older iMac (it's about 7 years old) to a friend. Before we did we erased everything from the Disk Utility.

    Now they are trying to set it us as their computer for the first time. They have no disks. They have an Apple ID. They have internet and an ethernet cable. They are able to get online, and to the option to instal the OS but it says it is "unavailable" and to "try back". On further research it suggested going back and logging through "Help" that was done with the same outcome and inability to download an OS. Any suggestions? In the most simplest terms? Appreciated, thank you!
  2. lexvo macrumors 65816

    Nov 11, 2009
    The Netherlands
    You posted in the wrong forum. Try the iMac or OS-X forum :)

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