Help!!!! iPad experts! Wifi error. Help!!!!!

Discussion in 'iPad Tips, Help and Troubleshooting' started by Taylor814ce, Dec 7, 2013.

  1. Taylor814ce, Dec 7, 2013
    Last edited: Dec 7, 2013

    Taylor814ce macrumors newbie

    Joined:
    Nov 20, 2013
    #1
    Just got me a new IPad Air wifi version. The wifi cuts in and out. I'm not talking about Safari crash others are experiencing. My signal just goes in and out once in awhile. When it goes out, it's only for few seconds then it connects by it self right away. However in few seconds is enough to bring an error page. In last hour, it disconnect and reconnected by itself around 15 times.

    I have iPhone and MacBook all getting signal from same router without any problem. I tried network reset. I tried iPad software reset where I push both the power and home button at once. I tried turning wifi on and off.
    Updated the software to iOS 7.4.(wifi cuts in and out before and after the iOS update).

    Please help!!!!

    Do I have to return and exchange my iPad? My wife's mini iPad has no problem.

    Please help!!!!!!!!!!!
     
  2. deeddawg macrumors 604

    Joined:
    Jun 14, 2010
    Location:
    US
    #2
    Sounds like a hardware issue, you've already done the steps I'd suggest.
     

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