Help....iphone 4 cracked front and back?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by SuperBigStuff22, Jun 9, 2011.

  1. SuperBigStuff22, Jun 9, 2011
    Last edited: Jun 9, 2011

    SuperBigStuff22 macrumors newbie

    Joined:
    Jun 9, 2011
    #1
    Hey I have an iphone 4 that has a cracked front and back. Dropping it from my pocket destroyed it. Ive owned it for about a year now, and I have the apple care protection plan. Does apple give you a brand new phone or a refurbished phone??? I just dont really want phone that was put together from 10 different other phones, when mine just needs the new glass kit ($79). If any of you have had the same problem, please let me know what I should do.?
     
  2. macingman macrumors 68020

    macingman

    Joined:
    Jan 2, 2011
    #2
    Damage from dropping the phone isn't covered by warranty. It is worth taking it into the apple store and explaining your situation nicely and calmly nonetheless.
     
  3. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #3
    Good luck trying to get a front screen and back glass for $79.
    Only option is to pay Apple $200 for a replacement and yes you will receive a refurb. You really think you will get a brand new iphone when you hand it your broken year old phone?
     

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