I bought an iphone from 02 shop the day it came out, and now the black bottom part of the phone is creeping away from the body. I have NOT dropped it, therefore no evidence of me dropping it. The black bit is getting looser and looser from the bottom of the phone.. I didn't take out any insurance with 02 or anything. Ive heard nightmare stories on here of people taking there iphones to 02 shops and it taking months.... so....if i take it to an apple store, will they be able to send it away for repair or even replace it? Thanks., Tom
Is it on a proper o2 iPhone contract? People have had problems getting service on unlocked phones, that problem would be especially great with a physical issue like this I'd imagine.
yep im on the official £35 a month 02 contract. Never unlocked it or messed with it. it's 100% stock. whats the chances of a replacement/repair :S
just thought i'd ask here before travelling 50 miles to my nearest apple store as im sure the community here have had similar issues
Well, you know that phone you have that's falling appart. Before it destroys itself entirely you could use it to make a call and see if they can give you any indication how they might handle such a problem.