HELP! Iphone Screen- freezing and restarts with a strange color screen

Discussion in 'iPhone Tips, Help and Troubleshooting' started by MaggyLove, Apr 1, 2013.

  1. MaggyLove macrumors newbie

    Joined:
    Apr 1, 2013
    #1
    My iPhone might need replacing. When I'm using it it freezes or restarts and a crazy colored screen comes up and it looks like it's melting, almost like it has a virus. Very strange...what could this be?
     
  2. iRepairParts macrumors regular

    iRepairParts

    Joined:
    Oct 6, 2012
    Location:
    California
    #2
    Have you tried to reset the iPhone? Sounds like a software issue. Or it could possibly be an issue with the logic board. We have seen this same problem in some mac's and other devices, and if a reset didn't solve the problem, it was an issue with the logic board. Your best bet would be to swing by the nearest Apple store and have a cheat with someone at the genius bar. You never know, you just might get a replacement device.
     

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