help! iPod won't mount after update

Discussion in 'iPod' started by gdp057, Jul 9, 2007.

  1. gdp057 macrumors newbie

    Joined:
    Jun 26, 2007
    #1
    I updated to iTunes 7.3 the other day and now my iPod will not mount. I am running a C2Duo Mackbook and it is an older iPod, clickwheel generation (thats the 4th I believe). It doesn't show up in the finder, or more importantly iTunes, but it is being charged when I plug it in to the computer. I have only been using the Firewire cable since I am abroad and thats all I have. Any chance that the update eliminated firewire support? I also havent checked profiler to see if it is showing up there. Any help or ideas would be appreciated.
     
  2. Fearless Leader macrumors 68020

    Joined:
    Mar 21, 2006
    Location:
    Hoosiertown
    #2
    no firewire still works,
    try rebooting the computer without the ipod plugged in. then plugging it in, after it's fully booted.
     
  3. gdp057 thread starter macrumors newbie

    Joined:
    Jun 26, 2007
    #3
    didn't work

    Thanks I've tried that, hasnt helped. Any other ideas?
     

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