help! iPod won't mount after update

Discussion in 'iPod' started by gdp057, Jul 9, 2007.

  1. gdp057 macrumors newbie

    Jun 26, 2007
    I updated to iTunes 7.3 the other day and now my iPod will not mount. I am running a C2Duo Mackbook and it is an older iPod, clickwheel generation (thats the 4th I believe). It doesn't show up in the finder, or more importantly iTunes, but it is being charged when I plug it in to the computer. I have only been using the Firewire cable since I am abroad and thats all I have. Any chance that the update eliminated firewire support? I also havent checked profiler to see if it is showing up there. Any help or ideas would be appreciated.
  2. Fearless Leader macrumors 68020

    Mar 21, 2006
    no firewire still works,
    try rebooting the computer without the ipod plugged in. then plugging it in, after it's fully booted.
  3. gdp057 thread starter macrumors newbie

    Jun 26, 2007
    didn't work

    Thanks I've tried that, hasnt helped. Any other ideas?

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