Help!!! Is scratch covered under warranty?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by tedwu100, Jun 24, 2011.

  1. tedwu100, Jun 24, 2011
    Last edited by a moderator: Jun 24, 2011

    tedwu100 macrumors member

    Joined:
    Jun 18, 2011
    #1
    I accidentally scratched the aluminum side on my iPhone 4, I just got a phone for 1 day. Anyone know if its cover in warranty, that I could get a replacement phone?
     
  2. ben173 macrumors regular

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    Jun 8, 2011
    #2
    return it and say it came with a scratch
     
  3. tedwu100 thread starter macrumors member

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    Jun 18, 2011
    #3
    what is they don't believe me? then I'm doomed
     
  4. -aggie- macrumors P6

    -aggie-

    Joined:
    Jun 19, 2009
    Location:
    Where bunnies are welcome.
    #4
    No, it’s not covered. Don’t commit fraud like the poster above told you to do.

    Edit: And from now on, try to use better thread titles. One word titles like “Help!” don’t “help” anyone to help you.
     
  5. tedwu100 thread starter macrumors member

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    Jun 18, 2011
    #5
    are you sure? but I replaced my last iphone 4 with a cracked home button, that count as physical damage isnt? And also I saw a person replaced his iphone because of scratched back
     
  6. -aggie- macrumors P6

    -aggie-

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    #6
    YOU "accidentally scratched the aluminum side" on YOUR iPhone 4. Not even close to what you describe, which was a manufacturer defect.

    If you saw someone get a replacement with a scratched back, it was because the Genius was being nice.
     
  7. tedwu100 thread starter macrumors member

    Joined:
    Jun 18, 2011
    #7
    In the Terms and conditions booklet is says "The warranty does not apply to cosmetic damage, including but not limited to scratches"
    Now I couldent get my head around this what does it mean? Does it cover? or does it not???
     
  8. Applejuiced macrumors Westmere

    Applejuiced

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    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #8
    So you scratched your phone and it's Apples fault?
    Replace it cause of something that you caused and not a manufacturer defect?
    Live with it and next time put a case or be more careful with it instead of trying to pull a scam.
     
  9. Moyank24 macrumors 601

    Moyank24

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    Aug 31, 2009
    Location:
    in a New York State of mind
    #9
    It means your warranty doesn't cover scratches...which would be considered a cosmetic damage.

    Stop trying to figure out how to get one over on Apple and just enjoy the phone.
     
  10. Theclamshell macrumors 68030

    Joined:
    Mar 2, 2009
    #10
    What I would do is open up the phone with a spudger and then cut the cable connecting the front part of the phone to the circuitry. This will disable the touchscreen. Then just put it back together nice and neat and tell the suckers at apple that it malfunctioned :rolleyes:

    Its just a scratch. Its not a big deal especially if its on the aluminum part. I would trade my screen scratches for aluminum scratches any day.
     
  11. tedwu100 thread starter macrumors member

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    Jun 18, 2011
    #11
    yea and they will know that you opened up the phone and void your warranty
     
  12. Moyank24 macrumors 601

    Moyank24

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    in a New York State of mind
    #12
    The rolling eyes smiley means he was being sarcastic.
     
  13. tedwu100 thread starter macrumors member

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    Jun 18, 2011
    #13
    ohh i see
     
  14. tedwu100 thread starter macrumors member

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    Jun 18, 2011
    #14
    well If like you guys said they wont replace it with a scrach. I just broke the home button of the phone and tell then that my home button is broken
     
  15. Moyank24 macrumors 601

    Moyank24

    Joined:
    Aug 31, 2009
    Location:
    in a New York State of mind
    #15
    Good luck with that. Your question has been answered multiple times. Sorry that you don't like the answers you've been given. Time to probably close the thread.

    And remember...what goes around, comes around.
     

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