1. Condescending responses will do you no favours in your quest for a fix.
2. Try deleting the iTunes preferences.
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Dear Mad Jew, I owe you an apology. I do not know why I posted my question where I did, it was clearly out of place, hence my odd reply. Thank you for your answer and for starting up a useful thread. I haven't had time to try the proposed solutions yet, but I will soon. Thanks again. altes