Help! iTunes 7.6 won't launch

Discussion in 'Mac Apps and Mac App Store' started by aurora9520, Jan 26, 2008.

  1. aurora9520 macrumors newbie

    Joined:
    Jan 18, 2008
    #1
    Hi all,

    I had problems with 7.5, so I deleted 7.5 and reinstall 7.6.

    Now whenever I click on iTunes.app, it would appear for a short while in the dock, and I can see my iTunes, then it immediately closes.
    I have tried reinstall many times, and each time I ensure that the old version was completely deleted.

    I got a long crash report. I have no idea what it means, but hoping anyone here could maybe suggest me what the problem could be? :confused:
    Hopefully I don't have to reinstall my OS... :(

    Thanks in advance for your help!



    -----------------
    Part of the crash report:



    Exception: EXC_BAD_ACCESS (0x0001)
    Codes: KERN_INVALID_ADDRESS (0x0001) at 0xb1dc0ad0
    Thread 0 Crashed:
    0 libstdc++.6.dylib 0x90b42d2a __cxa_get_globals + 324
    1 libstdc++.6.dylib 0x90b4342a __gxx_personality_v0 + 658
    2 libgcc_s.1.dylib 0x90bd7acb _Unwind_RaiseException + 147
    3 libstdc++.6.dylib 0x90b43747 __cxa_throw + 87
    4 com.apple.applescript 0x97f86c1d Raise(long, long) + 69
    5 com.apple.applescript 0x97f20eae TASParser::parse(TTerminology*, TUASValue*, char const*, unsigned long) + 1204
    6 com.apple.applescript 0x97f1abc9 ASCompile(AEDesc const*, long, unsigned long*) + 797
    7 com.apple.applescript 0x97f1a870 ASCompileExecute(AEDesc const*, unsigned long, long, unsigned long*) + 48
    8 ...ple.CoreServices.CarbonCore 0x90cd0a4f CallComponentFunctionCommon + 513
    9 ...ple.CoreServices.CarbonCore 0x90ce211e CallComponentFunction + 124
    10 com.apple.applescript 0x97f13808 AppleScriptComponent + 1648
    11 com.apple.applescript 0x97f12aff AGenericManager::HandleOSACall(ComponentParameters*) + 63
    12 ...ple.CoreServices.CarbonCore 0x90cd0734 CallComponentDispatch + 34
    13 com.apple.openscripting 0x92c965fd OSACompileExecute + 61
    14 com.apple.iTunes 0x00314ee7 0x1000 + 3227367
    15 com.apple.iTunes 0x0031528c 0x1000 + 3228300
    16 com.apple.iTunes 0x0007731b 0x1000 + 484123
    17 com.apple.iTunes 0x0030dcf6 0x1000 + 3198198
    18 com.apple.iTunes 0x0026a427 0x1000 + 2528295
    19 com.apple.iTunes 0x0026aafc 0x1000 + 2530044
    20 com.apple.iTunes 0x000396ff 0x1000 + 231167
    21 com.apple.iTunes 0x00269eba 0x1000 + 2526906
    22 com.apple.iTunes 0x00002342 0x1000 + 4930
    23 com.apple.iTunes 0x00002269 0x1000 + 4713

    Thread 1:
    0 libSystem.B.dylib 0x90009cd7 mach_msg_trap + 7
    1 com.apple.CoreFoundation 0x9082d23b CFRunLoopRunSpecific + 2014
    2 com.apple.CoreFoundation 0x9082ca56 CFRunLoopRunInMode + 61
    3 com.apple.audio.CoreAudio 0x91469356 HALRunLoop::OwnThread(void*) + 158
    4 com.apple.audio.CoreAudio 0x91469171 CAPThread::Entry(CAPThread*) + 93
    5 libSystem.B.dylib 0x90024227 _pthread_body + 84

    Thread 2:
    0 libSystem.B.dylib 0x900248c7 semaphore_wait_signal_trap + 7
    1 com.apple.iTunes 0x00251742 0x1000 + 2426690
    2 com.apple.iTunes 0x0033df9d 0x1000 + 3395485
    3 libSystem.B.dylib 0x90024227 _pthread_body + 84

    Thread 3:
    0 libSystem.B.dylib 0x9001a1cc select + 12
    1 libSystem.B.dylib 0x90024227 _pthread_body + 84

    Thread 4:
    0 libSystem.B.dylib 0x90009cd7 mach_msg_trap + 7
    1 ...ple.CoreServices.CarbonCore 0x90cd40c5 YieldToThread + 453
    2 ...ple.CoreServices.CarbonCore 0x90cdd09c SetThreadState + 124
    3 com.apple.iTunes 0x00252089 0x1000 + 2429065
    4 com.apple.iTunes 0x0019d5cd 0x1000 + 1689037
    5 com.apple.iTunes 0x0019dad6 0x1000 + 1690326
    6 com.apple.iTunes 0x0019feeb 0x1000 + 1699563
    7 com.apple.iTunes 0x001a3cb8 0x1000 + 1715384
    8 com.apple.iTunes 0x001a3f07 0x1000 + 1715975
    9 com.apple.iTunes 0x0027ac40 0x1000 + 2595904
    10 ...ple.CoreServices.CarbonCore 0x90cdd120 InvokeThreadEntryUPP + 15
    11 ...ple.CoreServices.CarbonCore 0x90cdcf39 CooperativeThread + 342
    12 libSystem.B.dylib 0x90024227 _pthread_body + 84

    Thread 5:
    0 libSystem.B.dylib 0x90009cd7 mach_msg_trap + 7
    1 com.apple.CoreFoundation 0x9082d23b CFRunLoopRunSpecific + 2014
    2 com.apple.CoreFoundation 0x9083e118 CFRunLoopRun + 60
    3 com.apple.iTunes 0x002372ee 0x1000 + 2319086
    4 libSystem.B.dylib 0x90024227 _pthread_body + 84

    Thread 6:
    0 libSystem.B.dylib 0x90009cd7 mach_msg_trap + 7
    1 ...ple.CoreServices.CarbonCore 0x90cd40c5 YieldToThread + 453
    2 ...ple.CoreServices.CarbonCore 0x90cdd09c SetThreadState + 124
    3 com.apple.iTunes 0x00252089 0x1000 + 2429065
    4 com.apple.iTunes 0x00273417 0x1000 + 2565143
    5 com.apple.iTunes 0x0027ac40 0x1000 + 2595904
    6 ...ple.CoreServices.CarbonCore 0x90cdd120 InvokeThreadEntryUPP + 15
    7 ...ple.CoreServices.CarbonCore 0x90cdcf39 CooperativeThread + 342
    8 libSystem.B.dylib 0x90024227 _pthread_body + 84

    Thread 7:
    0 libSystem.B.dylib 0x90009cd7 mach_msg_trap + 7
    1 com.apple.CoreFoundation 0x9082d23b CFRunLoopRunSpecific + 2014
    2 com.apple.CoreFoundation 0x9083e118 CFRunLoopRun + 60
    3 com.apple.iTunes 0x00276de8 0x1000 + 2579944
    4 com.apple.iTunes 0x0027716f 0x1000 + 2580847
    5 ...ple.CoreServices.CarbonCore 0x90ce398d InvokeDeferredTaskUPP + 15
    6 com.apple.iTunes 0x00201ccc 0x1000 + 2100428
    7 libSystem.B.dylib 0x90024227 _pthread_body + 84

    Thread 8:
    0 libSystem.B.dylib 0x90009cd7 mach_msg_trap + 7
    1 com.apple.CoreFoundation 0x9082d23b CFRunLoopRunSpecific + 2014
    2 com.apple.CoreFoundation 0x9083e118 CFRunLoopRun + 60
    3 com.apple.iTunes 0x00276de8 0x1000 + 2579944
    4 com.apple.iTunes 0x0027716f 0x1000 + 2580847
    5 ...ple.CoreServices.CarbonCore 0x90ce398d InvokeDeferredTaskUPP + 15
    6 com.apple.iTunes 0x00201ccc 0x1000 + 2100428
    7 libSystem.B.dylib 0x90024227 _pthread_body + 84

    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x00000000 ebx: 0x90b436fd ecx: 0xbfffe4ac edx: 0xa0b0b7c0
    edi: 0xb1dc0ad0 esi: 0xa0b0b7c0 ebp: 0xbfffe418 esp: 0xbfffe3e0
    ss: 0x0000001f efl: 0x00010246 eip: 0x90b42d2a cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
     
  2. DC007 macrumors newbie

    Joined:
    Jan 26, 2008
    #2
    Sometimes you need to have QuickTime Player on your computer, or else it won't download.
     

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