help: itunes / Airport Express Unknown Error 15000

Discussion in 'Digital Audio' started by AxisOfBeagles, Aug 9, 2010.

  1. AxisOfBeagles macrumors 6502

    AxisOfBeagles

    Joined:
    Apr 22, 2008
    Location:
    East of Shangrila
    #1
    I am pulling my hair out and hope someone can point me in the right direction. I purchased an airport Express a couple months ago. Fantastic. Use it to wirelessly stream music from my laptop iTunes to my stereo. No problems. Out of the blue, today I start getting this error msg within iTunes as soon as I try to send music to the Express ... "An unknown error occurred (-15000)".

    I have done everything I can think of, up to and including;

    * Check all s/w versions are up to date - they are
    * tried to download latest Airport firmware, mine is apparently already up to date
    * Did a soft reset on the airport Express
    * Did a complete reset


    All to no avail.

    As usual, the Apple Support site is completely useless.

    Does anyone know what is going on?
     
  2. chasemac macrumors 6502a

    chasemac

    Joined:
    Jan 30, 2005
    Location:
    In a house.
    #2
    Have you tried resetting the airport express by taking a small pen and pushing in on the small grey button on the back of the airport express for about 10 seconds until the light starts to blink? This will reset the airport express to factory. You will have to set it up again though.
     
  3. AxisOfBeagles thread starter macrumors 6502

    AxisOfBeagles

    Joined:
    Apr 22, 2008
    Location:
    East of Shangrila
    #3
    thanks chasemac - yes, I have - that's what I ineptly referred to as a 'complete reset' in my OP. I did a full hard reset restoring it to factory settings, and then reset it with new settings - and am still getting the same error. I am absolutely stumped, and there is no info on the Apple site, nor do they offer email resolutions.
     

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