Help! "iTunes could not back up the iPhone "iPhone" because an error occurred."

Discussion in 'iPhone Tips, Help and Troubleshooting' started by cooky94, Apr 11, 2013.

  1. cooky94 macrumors newbie

    Joined:
    Feb 13, 2012
    #1
    So some background, I am running an iPhone 5 w/ Evasi0n 6.1.2. Up until a few days ago, I had no issue with my phone, but today I noticed that my bluetooth no longer works:confused:(It dumped all my pairs and keeps giving me an "unable to pair" error when I try to pair my headphones again).

    Anyway, I went to try and backup my phone so that I could try restoring, but I got the "iTunes could not back up the iPhone "iPhone" because an error occurred." issue. I tried backing up my phone on 2 other computers with the same issue, leading me to believe that it's something on my phone.

    I have attempted removing all old backups from iTunes (which I made a backup of) with no luck, attempting this in "Safe" mode (By holding down the Volume+ button during restart), as well as all other basic troubleshooting functions with no success. Does anyone have any idea what might be causing this issue?
     
  2. MrMacMack macrumors 6502a

    Joined:
    Oct 24, 2012
  3. cooky94 thread starter macrumors newbie

    Joined:
    Feb 13, 2012
    #3
    "iTunes could not back up the iPhone "iPhone" because an error occurred." Is the exact message verbatim.
     
  4. cooky94 thread starter macrumors newbie

    Joined:
    Feb 13, 2012
    #4
    Well, I went ahead and restored my phone from an old backup and that seemed to do the trick. Still makes me wonder what was causing the issue though.
     

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