Help! iTunes download question

Discussion in 'Mac Apps and Mac App Store' started by JSENNY25, Jan 6, 2011.

  1. JSENNY25 macrumors member

    Sep 12, 2008
    I logged in with my iTunes account and downloaded evernote.
    Directly after, I was browsing the home page of the app store, I clicked on the Keynote icon and Keynote began to download at that instant.

    I quickly paused the download, but the damage was done. My account was charged for a $19.99 program I already have installed on my computer.

    I would really like to get my iTunes account credited.

    ANY help would be greatly appreciated
    (PS. I DO have the current updated version of iWork)

  2. MacDawg macrumors Core


    Mar 20, 2004
    "Between the Hedges"
    Contact Apple and iTunes support and let them know
    Not much we can do from here

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