I have been a windows user my whole life until now. I have recently purchased a macbook pro, and is only a week old. About 4 times a day the screen will slowly turn gray from top to bottom and i am told to restart the computer. once i reboot the computer there is an error report and something about a kernel panic something and the error codes. these attacks happen at complete random times. it will happen when im trying to log into my user account, or when im opening the internet, or even when im just opening system preferences. Second problem is that i will be on safari or msn messenger and the internet will cut out about 8 times a day. i called the apple help line. the first time they thought it was wireless interference but by the second time i called there, the new guy ruled that out. he said its possible to have something wrong with the router but i highly doubt that because my sisters cheap inspiron dell computer has never cut out once ever. sometimes when i am on safari and going to a website and it wont load up, i open up the internet connections thing thats on the top right hand bar and it seems after opening that up, the webpage will open right away. same thing happens witrh msn, if its taking a while to sign in, ill open internet connections and all of a sudden msn will sign in and load my contacts.... what should i do about these two problems?