help - Kernel panics frequent

[geek-inthe-pink]

Thanks for attempting to answer my plea - this is my first month on the mac and I love it, but - I've started getting FREQUENT KERNEL PANICS - and it worries me. It pops up with a power button picture, the screen goes darker, and it has a bunch of stuff in lots of languages. Then I have to restart! Is this normal for macs? Or macbooks? I copied some code sent to Apple if any of you can make anything of it:

Sun Apr 27 17:32:06 2008
panic(cpu 1 caller 0x001363D7): "thread_invoke: preemption_level 1\n"@/SourceCache/xnu/xnu-1228.4.31/osfmk/kern/sched_prim.c:1434
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x2109bb28 : 0x12b0f7 (0x4581f4 0x2109bb5c 0x133230 0x0)
0x2109bb78 : 0x1363d7 (0x459280 0x1 0x2109bbd8 0x135d3e)
0x2109bbd8 : 0x13696d (0x4194144 0x0 0x1 0x53b814)
0x2109bc18 : 0x1369fb (0x0 0x0 0x0 0x199)
0x2109bc38 : 0x130a1e (0x0 0x0 0x2109bc88 0x2109bd2c)
0x2109bc58 : 0x142f26 (0x1b12464 0x0 0x1b1245c 0x0)
0x2109bcb8 : 0x12fa50 (0x1b1245c 0x1 0x2109bd98 0x12fc45)
0x2109bce8 : 0x130177 (0x1000 0x1 0x2109bd18 0x8552ac)
0x2109bd18 : 0x851a93 (0x1000 0x3651180 0x859984 0x1000)
0x2109bd58 : 0x858361 (0x12dfc5c0 0x1d00df34 0xcc 0x0)
0x2109bd98 : 0x8567ee (0x12dfc5c0 0x2109bddc 0x2109bdd8 0xffffffff)
0x2109bdf8 : 0x8586ab (0x12dfc5c0 0x1d00df00 0x2109be10 0x3a339f)
0x2109be28 : 0x3a5b95 (0x12dfc5c0 0x42b67f8 0x0 0x2109bedc)
0x2109bec8 : 0x38fbee (0x42b67f8 0x0 0x3d53300 0x1d00df00)
0x2109bef8 : 0x38b7dc (0x33e9ab0 0x3d53300 0x0 0x2109bf14)
0x2109bf38 : 0x38b974 (0x362f970 0xe 0x3d53300 0x41bd5e4)
Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.bluecoat.kext.bckd(2.9.99)@0x84f000->0xb4afff

BSD process name corresponding to current thread: httpd

Mac OS version:
9C7010

Kernel version:
Darwin Kernel Version 9.2.2: Tue Mar 4 21:17:34 PST 2008; root:xnu-1228.4.31~1/RELEASE_I386
System model name: MacBook3,1 (Mac-F22788C8)


If it helps, these things usually happen in Safari. I don't use parental controls (well I use k9, i think it said bluecoat in there), and I don't *think* I have any weird haxies.... other than like the dock, safari plugins, finder quit, etc. If you can help a stupid n00b out of the kindess of your heart, it would be appreciated.

Thanks in advance,
- geek-inthe-pink

 

[Sun Baked]

It is bluecoat causing the problem, check bluecoat and kernel panic and you aren't the only one.

Funny how it is all happening with the same OS version though.

http://forums.bluecoat.com/viewtopic.php?t=4840&sid=d45cdafe968b8657cbc3bb7ae38089a1

 

[IJ Reilly]

What the heckies is "bluecoat"? I've looked it up and still can't figure out what it is or why anyone would have installed it.

 

[ElectricSheep]

Blue Coat makes an internet filtering product called K9 Web Protection, which they are giving away free to Mac users. My guess is that it installed a kernel extension, which is buggy and causing panics.

 

[IJ Reilly]

One of those times when free is too expensive...

 

[geek-inthe-pink]

One of those times when free is too expensive...

????? But, I think they stopped. I looked at the Troubleshooting Software guide and repaired disk permissions. There was a list of like 10 important things that were changed without the system or whatever..... It's all good, though! I hope K9 fixes the problem soon! Thanks for your help - I dunno how to close this thread (is that what I do?) but I guess more answers would still be helpful.

Thanks so much guys!
- geek-inthe-pink
(emailing bluecoat now)

 

[IJ Reilly]

Hope that works for you; I'm not familiar with this software or the problems it apparently causes.

Sorry if my response was too Zen.