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geek-inthe-pink

macrumors member
Original poster
Feb 19, 2008
57
0
Thanks for attempting to answer my plea - this is my first month on the mac and I love it, but - I've started getting FREQUENT KERNEL PANICS:confused::( - and it worries me. It pops up with a power button picture, the screen goes darker, and it has a bunch of stuff in lots of languages. Then I have to restart! Is this normal for macs? Or macbooks? I copied some code sent to Apple if any of you can make anything of it:

Sun Apr 27 17:32:06 2008
panic(cpu 1 caller 0x001363D7): "thread_invoke: preemption_level 1\n"@/SourceCache/xnu/xnu-1228.4.31/osfmk/kern/sched_prim.c:1434
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x2109bb28 : 0x12b0f7 (0x4581f4 0x2109bb5c 0x133230 0x0)
0x2109bb78 : 0x1363d7 (0x459280 0x1 0x2109bbd8 0x135d3e)
0x2109bbd8 : 0x13696d (0x4194144 0x0 0x1 0x53b814)
0x2109bc18 : 0x1369fb (0x0 0x0 0x0 0x199)
0x2109bc38 : 0x130a1e (0x0 0x0 0x2109bc88 0x2109bd2c)
0x2109bc58 : 0x142f26 (0x1b12464 0x0 0x1b1245c 0x0)
0x2109bcb8 : 0x12fa50 (0x1b1245c 0x1 0x2109bd98 0x12fc45)
0x2109bce8 : 0x130177 (0x1000 0x1 0x2109bd18 0x8552ac)
0x2109bd18 : 0x851a93 (0x1000 0x3651180 0x859984 0x1000)
0x2109bd58 : 0x858361 (0x12dfc5c0 0x1d00df34 0xcc 0x0)
0x2109bd98 : 0x8567ee (0x12dfc5c0 0x2109bddc 0x2109bdd8 0xffffffff)
0x2109bdf8 : 0x8586ab (0x12dfc5c0 0x1d00df00 0x2109be10 0x3a339f)
0x2109be28 : 0x3a5b95 (0x12dfc5c0 0x42b67f8 0x0 0x2109bedc)
0x2109bec8 : 0x38fbee (0x42b67f8 0x0 0x3d53300 0x1d00df00)
0x2109bef8 : 0x38b7dc (0x33e9ab0 0x3d53300 0x0 0x2109bf14)
0x2109bf38 : 0x38b974 (0x362f970 0xe 0x3d53300 0x41bd5e4)
Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.bluecoat.kext.bckd(2.9.99)@0x84f000->0xb4afff

BSD process name corresponding to current thread: httpd

Mac OS version:
9C7010

Kernel version:
Darwin Kernel Version 9.2.2: Tue Mar 4 21:17:34 PST 2008; root:xnu-1228.4.31~1/RELEASE_I386
System model name: MacBook3,1 (Mac-F22788C8)


If it helps, these things usually happen in Safari. I don't use parental controls (well I use k9, i think it said bluecoat in there), and I don't *think* I have any weird haxies.... other than like the dock, safari plugins, finder quit, etc. If you can help a stupid n00b out of the kindess of your heart, it would be appreciated.

Thanks in advance,
- geek-inthe-pink:(
 
What the heckies is "bluecoat"? I've looked it up and still can't figure out what it is or why anyone would have installed it.
 
Blue Coat makes an internet filtering product called K9 Web Protection, which they are giving away free to Mac users. My guess is that it installed a kernel extension, which is buggy and causing panics.
 
One of those times when free is too expensive...
?????:confused: But, I think they stopped. I looked at the Troubleshooting Software guide and repaired disk permissions. There was a list of like 10 important things that were changed without the system or whatever..... It's all good, though! I hope K9 fixes the problem soon! Thanks for your help - I dunno how to close this thread (is that what I do?) but I guess more answers would still be helpful.

Thanks so much guys!
- geek-inthe-pink:)
(emailing bluecoat now)
 
Hope that works for you; I'm not familiar with this software or the problems it apparently causes.

Sorry if my response was too Zen. :)
 
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