Help!!!!! (Kernel Panics)

Discussion in 'Mac Basics and Help' started by zac029, Jul 9, 2007.

  1. zac029 macrumors newbie

    Joined:
    Jul 7, 2007
    #1
    My macbook pro has had a grey screen fill up my page, and it says you need to restart your computer.

    The problem is that it is doing this frequently.

    i don't have any illegally downloaded files/programs

    and basicly the only website i am at is macrumers/myspace.


    if you know anything that can help me i would appreciate the response.
     
  2. iBookG4user macrumors 604

    iBookG4user

    Joined:
    Jun 27, 2006
    Location:
    Seattle, WA
    #2
    You're getting kernal panics, that's the Mac equivalent of the blue screen of death. Open console and then go to Panic.log and post what it says.
     
  3. CaptainCanuck macrumors member

    Joined:
    Aug 15, 2005
    #3
    Have you installed any third party RAM?

    If you have, try taking it out and see what happens.

    Otherwise, take to Apple Store to get it checked out. Probably something wrong with the logic board.
     
  4. WildCowboy Administrator/Editor

    WildCowboy

    Staff Member

    Joined:
    Jan 20, 2005
    #4
    You're experiencing kernel panics. Did you change anything (either hardware or software) on your computer just prior to these starting? Bad or mis-seated RAM is a frequent cause...have you added RAM or fiddled with the existing RAM?
     
  5. zac029 thread starter macrumors newbie

    Joined:
    Jul 7, 2007
    #5

    i do not know what this is.

    i am really new to macs
     
  6. zac029 thread starter macrumors newbie

    Joined:
    Jul 7, 2007
    #6
    Is there an easy way to fix this?
     
  7. iBookG4user macrumors 604

    iBookG4user

    Joined:
    Jun 27, 2006
    Location:
    Seattle, WA
    #7
    You might want to read this then.
     
  8. zac029 thread starter macrumors newbie

    Joined:
    Jul 7, 2007
    #8
    is there like any steps i can follow to fix this?
     
  9. iBookG4user macrumors 604

    iBookG4user

    Joined:
    Jun 27, 2006
    Location:
    Seattle, WA
    #9
    Fix the kernal panics? Depends on what is causing them, something like the Logic Board causing them would require the Logic Board to be replaced to fix it. That's why panic.log is important, it tells you what caused the kernal panic.
     
  10. Gymnut macrumors 68000

    Gymnut

    Joined:
    Apr 18, 2003
    #10
    Have you recently installed any new applications/software?
     
  11. CaptainCanuck macrumors member

    Joined:
    Aug 15, 2005
    #11
    You may want to try using the Apple Hardware Test located on your Mac OS X install disks that came with the MBP.

    There is a PDF called Apple Hardware Test Read Me located on the the first install disk. Read through it.

    To run the Hardware Test, restart your computer and hold down the "D" key as the MBP restarts. When the Hardware Test appears, select your language and run the Extended Test when the Dialogue appears.

    If there's anything wrong with your hardware, including your RAM, the test should find it.
     
  12. zac029 thread starter macrumors newbie

    Joined:
    Jul 7, 2007
    #12
    ya reason 3.0

    but it is legit.

    so i don't see whats wrong?
     
  13. Gymnut macrumors 68000

    Gymnut

    Joined:
    Apr 18, 2003
    #13
    After installing that application did the kernel panics begin?
     
  14. zac029 thread starter macrumors newbie

    Joined:
    Jul 7, 2007
    #14

    no because i had the program before and deleted it.

    it started about a week ago.

    and they happen every night.

    sometimes constantly/sometimes once.
     
  15. CaptainCanuck macrumors member

    Joined:
    Aug 15, 2005
    #15
    Try running the Hardware Test. If you haven't really installed/uninstall any apps around the time you started having the kernel panics, then it's quite likely there might be a problem with the hardware.
     
  16. Gymnut macrumors 68000

    Gymnut

    Joined:
    Apr 18, 2003
    #16
  17. zac029 thread starter macrumors newbie

    Joined:
    Jul 7, 2007
    #17
    how do you run a hardware test?

    sorry im really new to macs : [
     
  18. CaptainCanuck macrumors member

    Joined:
    Aug 15, 2005
    #18
    You have a pair of DVDs that came with your MBP. These are the Mac OS X install disks and contain the Apple Hardware Test software for your computer.

    Follow the instructions either in the Apple Hardware Test Read Me on the install disk or in the second link Gymnut gave you.

    Basically, insert Disk 1, restart your computer while holding down the "D" key until the MBP boots from the DVD. Follow the instructions from there and run the Extended Test.
     
  19. Gymnut macrumors 68000

    Gymnut

    Joined:
    Apr 18, 2003
    #19
    http://www.thexlab.com/faqs/aht.html

    You'll need the install discs that came with your computer.
     

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