Help!!!!! (Kernel Panics)

[zac029]

My macbook pro has had a grey screen fill up my page, and it says you need to restart your computer.

The problem is that it is doing this frequently.

i don't have any illegally downloaded files/programs

and basicly the only website i am at is macrumers/myspace.


if you know anything that can help me i would appreciate the response.

 

[iBookG4user]

You're getting kernal panics, that's the Mac equivalent of the blue screen of death. Open console and then go to Panic.log and post what it says.

 

[CaptainCanuck]

Have you installed any third party RAM?

If you have, try taking it out and see what happens.

Otherwise, take to Apple Store to get it checked out. Probably something wrong with the logic board.

 

[WildCowboy]

You're experiencing kernel panics. Did you change anything (either hardware or software) on your computer just prior to these starting? Bad or mis-seated RAM is a frequent cause...have you added RAM or fiddled with the existing RAM?

 

[zac029]

You're getting kernal panics, that's the Mac equivalent of the blue screen of death. Open console and then go to Panic.log and post what it says.

i do not know what this is.

i am really new to macs

 

[zac029]

i do not know what this is.

i am really new to macs

Is there an easy way to fix this?

 

[iBookG4user]

i do not know what this is.

i am really new to macs

You might want to read this then.

 

[zac029]

You might want to read this then.

is there like any steps i can follow to fix this?

 

[iBookG4user]

is there like any steps i can follow to fix this?

Fix the kernal panics? Depends on what is causing them, something like the Logic Board causing them would require the Logic Board to be replaced to fix it. That's why panic.log is important, it tells you what caused the kernal panic.

 

[Gymnut]

Have you recently installed any new applications/software?

 

[CaptainCanuck]

You may want to try using the Apple Hardware Test located on your Mac OS X install disks that came with the MBP.

There is a PDF called Apple Hardware Test Read Me located on the the first install disk. Read through it.

To run the Hardware Test, restart your computer and hold down the "D" key as the MBP restarts. When the Hardware Test appears, select your language and run the Extended Test when the Dialogue appears.

If there's anything wrong with your hardware, including your RAM, the test should find it.

 

[zac029]

Have you recently installed any new applications/software?

ya reason 3.0

but it is legit.

so i don't see whats wrong?

 

[Gymnut]

After installing that application did the kernel panics begin?

 

[zac029]

After installing that application did the kernel panics begin?

no because i had the program before and deleted it.

it started about a week ago.

and they happen every night.

sometimes constantly/sometimes once.

 

[CaptainCanuck]

Try running the Hardware Test. If you haven't really installed/uninstall any apps around the time you started having the kernel panics, then it's quite likely there might be a problem with the hardware.

 

[Gymnut]

Hmm..I would suggest you this site and its steps to resolving your kernel panics. Halfway through the page it'll give a step by step directions of running Apple's Hardware Test.

http://www.thexlab.com/faqs/kernelpanics.html

http://www.thexlab.com/faqs/aht.html

 

[zac029]

Try running the Hardware Test. If you haven't really installed/uninstall any apps around the time you started having the kernel panics, then it's quite likely there might be a problem with the hardware.

how do you run a hardware test?

sorry im really new to macs : [

 

[CaptainCanuck]

You have a pair of DVDs that came with your MBP. These are the Mac OS X install disks and contain the Apple Hardware Test software for your computer.

Follow the instructions either in the Apple Hardware Test Read Me on the install disk or in the second link Gymnut gave you.

Basically, insert Disk 1, restart your computer while holding down the "D" key until the MBP boots from the DVD. Follow the instructions from there and run the Extended Test.

 

[Gymnut]

how do you run a hardware test?

sorry im really new to macs : [

http://www.thexlab.com/faqs/aht.html

You'll need the install discs that came with your computer.