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mocano40

macrumors newbie
Original poster
Apr 7, 2015
1
0
Hello,

Yesterday I locked my Macbook Pro just as a test with the iphone app, it asked me for 4 digit which I perfectly remember.

But when I opened my Mac to put the code it does not shows anything, just a gray screen with the mouse pointer, i have restarted several times.

also i did the whole reset pram thing and it does shows the password input field but when i put it it sends me back to the gray skin again.
 
Hello,

Yesterday I locked my Macbook Pro just as a test with the iphone app, it asked me for 4 digit which I perfectly remember.

But when I opened my Mac to put the code it does not shows anything, just a gray screen with the mouse pointer, i have restarted several times.

also i did the whole reset pram thing and it does shows the password input field but when i put it it sends me back to the gray skin again.

Try booting into safe mode by rebooting while olding down the shift key. Try to login. Then reboot back to normal and try to login again. Also, try reseting SMC: https://support.apple.com/en-us/HT201295.
 
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