Help! locked Macbook Pro

Discussion in 'Mac Basics and Help' started by mocano40, Apr 7, 2015.

  1. mocano40 macrumors newbie

    Joined:
    Apr 7, 2015
    #1
    Hello,

    Yesterday I locked my Macbook Pro just as a test with the iphone app, it asked me for 4 digit which I perfectly remember.

    But when I opened my Mac to put the code it does not shows anything, just a gray screen with the mouse pointer, i have restarted several times.

    also i did the whole reset pram thing and it does shows the password input field but when i put it it sends me back to the gray skin again.
     
  2. Taz Mangus macrumors 68040

    Taz Mangus

    Joined:
    Mar 10, 2011
    #2
    Try booting into safe mode by rebooting while olding down the shift key. Try to login. Then reboot back to normal and try to login again. Also, try reseting SMC: https://support.apple.com/en-us/HT201295.
     

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