Help Mac Restarting

Discussion in 'MacBook Pro' started by gadgetgirluk, Nov 10, 2012.

  1. gadgetgirluk macrumors newbie

    gadgetgirluk

    Joined:
    May 7, 2011
    Location:
    England
    #1
    Hi All,

    I am hoping someone on here can help me. My Macbook Pro I purchased in 2011 keeps restarting saying there was a problem. I have done a clean install of OSX 10.8 but it still keeps happening. I am wondering if its hardware now and have the following error log when it happens:

    Macbook Pro 2.66 Ghz Intel Core I7 8gb memory:

    nterval Since Last Panic Report: 28789 sec
    Panics Since Last Report: 1
    Anonymous UUID: ACB59E73-D49E-4B34-A46A-7E28D1AE24F7

    Sun Nov 11 04:00:20 2012
    panic(cpu 0 caller 0xffffff8003243d5e): "a freed zone element has been modified in zone: x86_64 saved state"@/SourceCache/xnu/xnu-2050.7.9/osfmk/kern/zalloc.c:219
    Backtrace (CPU 0), Frame : Return Address
    0xffffff80f349bbe0 : 0xffffff800321d5f6
    0xffffff80f349bc50 : 0xffffff8003243d5e
    0xffffff80f349bc90 : 0xffffff80032435a2
    0xffffff80f349bd70 : 0xffffff80032b610b
    0xffffff80f349bda0 : 0xffffff800323a736
    0xffffff80f349be20 : 0xffffff800323a615
    0xffffff80f349be50 : 0xffffff80035b9085
    0xffffff80f349bec0 : 0xffffff80035ba785
    0xffffff80f349bf00 : 0xffffff80035ba62b
    0xffffff80f349bf50 : 0xffffff80035e17da
    0xffffff80f349bfb0 : 0xffffff80032cecf3

    BSD process name corresponding to current thread: aosnotifyd

    Mac OS version:
    12A269

    Kernel version:
    Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64
    Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24
    Kernel slide: 0x0000000003000000
    Kernel text base: 0xffffff8003200000
    System model name: MacBookPro6,2 (Mac-F22586C8)

    System uptime in nanoseconds: 32606682745123
    last loaded kext at 1034461268181: com.apple.filesystems.smbfs 1.8 (addr 0xffffff7f85535000, size 229376)
    last unloaded kext at 145709570960: com.apple.driver.AppleUSBUHCI 5.1.5 (addr 0xffffff7f841dc000, size 65536)
    loaded kexts:
    com.apple.filesystems.smbfs 1.8
    com.apple.driver.AppleBluetoothMultitouch 75.15
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AudioAUUC 1.60
    com.apple.driver.AGPM 100.12.69
    com.apple.driver.AppleMikeyHIDDriver 122
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8
    com.apple.driver.AppleMikeyDriver 2.3.0f2
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleUpstreamUserClient 3.5.10
    com.apple.driver.AppleSMCLMU 2.0.2d0
    com.apple.driver.AppleMuxControl 3.2.6
    com.apple.driver.ApplePolicyControl 3.2.6
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.driver.AppleMCCSControl 1.0.33
    com.apple.GeForce 8.0.0
    com.apple.driver.AppleIntelHDGraphics 8.0.0
    com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
    com.apple.driver.AppleHDA 2.3.0f2
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.driver.AppleLPC 1.6.0
    com.apple.driver.SMCMotionSensor 3.0.2d6
    com.apple.driver.AppleUSBTCButtons 235.4
    com.apple.driver.AppleUSBCardReader 3.1.0
    com.apple.driver.AppleIRController 320.15
    com.apple.driver.AppleUSBTCKeyboard 235.4
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 34
    com.apple.iokit.SCSITaskUserClient 3.5.1
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.2.0
    com.apple.driver.AirPort.Brcm4331 600.15.20
    com.apple.driver.AppleUSBHub 5.1.6
    com.apple.driver.AppleAHCIPort 2.4.0
    com.apple.driver.AppleFWOHCI 4.9.5
    com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
    com.apple.driver.AppleUSBEHCI 5.1.5
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleEFINVRAM 1.6.1
    com.apple.driver.AppleACPIButtons 1.6
    com.apple.driver.AppleRTC 1.5
    com.apple.driver.AppleHPET 1.7
    com.apple.driver.AppleSMBIOS 1.9
    com.apple.driver.AppleACPIEC 1.6
    com.apple.driver.AppleAPIC 1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
    com.apple.nke.applicationfirewall 4.0.39
    com.apple.security.quarantine 2
    com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
    com.apple.driver.IOBluetoothHIDDriver 4.0.9f8
    com.apple.driver.AppleMultitouchDriver 235.27
    com.apple.iokit.IOSerialFamily 10.0.6
    com.apple.kext.triggers 1.0
    com.apple.iokit.IOSurface 86.0.2
    com.apple.iokit.IOBluetoothFamily 4.0.9f8
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8
    com.apple.iokit.IOFireWireIP 2.2.5
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.driver.AppleGraphicsControl 3.2.6
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.AppleSMBusPCI 1.0.10d0
    com.apple.driver.AppleSMBusController 1.0.10d0
    com.apple.nvidia.nv50hal 8.0.0
    com.apple.NVDAResman 8.0.0
    com.apple.driver.DspFuncLib 2.3.0f2
    com.apple.iokit.IOAudioFamily 1.8.9fc9
    com.apple.kext.OSvKernDSPLib 1.6
    com.apple.iokit.IONDRVSupport 2.3.4
    com.apple.driver.AppleHDAController 2.3.0f2
    com.apple.iokit.IOGraphicsFamily 2.3.4
    com.apple.iokit.IOHDAFamily 2.3.0f2
    com.apple.driver.IOPlatformPluginFamily 5.2.0d16
    com.apple.driver.AppleSMC 3.1.3d11
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
    com.apple.iokit.IOUSBMassStorageClass 3.5.0
    com.apple.driver.AppleUSBMultitouch 235.7
    com.apple.iokit.IOUSBHIDDriver 5.0.0
    com.apple.driver.AppleUSBMergeNub 5.1.5
    com.apple.driver.AppleUSBComposite 5.0.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.iokit.IOAHCISerialATAPI 2.5.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
    com.apple.iokit.IO80211Family 500.15
    com.apple.iokit.IOAHCIFamily 2.2.0
    com.apple.iokit.IOUSBUserClient 5.0.0
    com.apple.iokit.IOFireWireFamily 4.5.5
    com.apple.iokit.IOEthernetAVBController 1.0.2b1
    com.apple.iokit.IONetworkingFamily 3.0
    com.apple.iokit.IOUSBFamily 5.1.6
    com.apple.driver.AppleEFIRuntime 1.6.1
    com.apple.iokit.IOHIDFamily 1.8.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 220
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.DiskImages 344
    com.apple.iokit.IOStorageFamily 1.8
    com.apple.driver.AppleKeyStore 28.18
    com.apple.driver.AppleACPIPlatform 1.6
    com.apple.iokit.IOPCIFamily 2.7
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
    Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f15
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0000, 0x00000000000030434C372D34474253510000
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0000, 0x00000000000030434C372D34474253510000
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.20)
    Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
    Serial ATA Device: MAT****ADVD-R UJ-898
    USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5
    USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0xfa120000 / 3
    USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: FreeAgent, 0x0bc2 (Seagate LLC), 0x3008, 0xfd130000 / 5
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
    USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3

    I would be grateful of anyone can give me a clue if this is hardware or software so I can get it sorted before it becomes a big issue.

    Thank you :)

    Collette
     
  2. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
  3. gadgetgirluk thread starter macrumors newbie

    gadgetgirluk

    Joined:
    May 7, 2011
    Location:
    England
    #3
    Yip I upgraded the memory 5 months ago from 4gb to 8gb. Wondering if this could be it?
     
  4. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #4
    It's very possible. I'd try putting the original RAM back in to see if the problem goes away.
     
  5. gadgetgirluk thread starter macrumors newbie

    gadgetgirluk

    Joined:
    May 7, 2011
    Location:
    England
    #5
    Thank you for replying, will have a go and see and what happens.
     

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