Hi all, I've had my macbook for a year now and haven't had any problems with it (feeling very lucky). But yesterday, I was checking my email and the computer froze. I tried to force quit, but that didn't work. so i manually turned off the computer. I wait 10 seconds before I turned it on but then the computer would not reboot. I get a gray screen and then the apple logo and the turning wheel (looks like it is looking for the hard disk). then the screen goes grey again and after about 30 minutes of searching pops up with an error message. I've tried everything the manual says, reset the PRAM, check to see if the harddisk needs repairs (disk utilities, first aid kit found no need to repair). I am not sure what to do next. I just want to access my hard disk so i can transfer the files to my external hard drive before reinstalling the software (that the only step that i haven't tried yet, because I would like to get some data from my computer before reinstalling.) Please help!!! I love my mac, but I have no idea what to do to make it work again! THANKS!!!!