Help: mail thinks i'm a new user

Discussion in 'Mac Apps and Mac App Store' started by Hobbit, Dec 22, 2007.

  1. Hobbit macrumors member

    Jun 24, 2005
    My latest trouble with Leopard which is really testing my nerves to the limits.

    I clicked on the mail app icon to open it as usual to be faced with a dialogue box "Welcome to mail" and setup up new account. I have done nothing differently at all. The last thing i installed on the computer was the latest apple software update this morning.

    I checked the mail folder in user>library>applications>mail and folders for my mail accounts and old messages are there. I have no idea what happened and certainly don't like the idea of having to setup all my accounts again (I have about 10 different mail accounts).

    Has anyone faced a similar problem? any idea why this has happened?
  2. gauchogolfer macrumors 603


    Jan 28, 2005
    American Riviera
    Have you changed your user folder name recently?
  3. Hobbit thread starter macrumors member

    Jun 24, 2005
    no I haven't done anything different at all. Just carrying on with my normal life!
  4. stevo1 macrumors member

    Mar 18, 2007
    Had you recently done a software update?

    I've just got off the phone to my Mum - she's just recounted the exact same problem to me, which happened to her copy of Mail last Thursday (a couple of days after I'd installed Apple's Security Update 2007-2009). She's been without email since then.

    She did say there was some 'update' window that popped up last week, and she can't remember what she clicked (parents, eh? Lol!)

    Anyway I talked her through setting her POP account back up (luckily she only has one) and re-customising the icons as she had them. Was surprised to hear all her original messages were still there.

    Curious to know what happened though, as I'd turned off 'automatically check for updates' in the Software Update controls, and I can't think of anything that she could have accidentally clicked.
  5. Eraserhead macrumors G4


    Nov 3, 2005
    Why? The updates keep you secure as they fix security flaws and should be applied when they are available.

    @The OP I suspect you've just lost your preferences for Mail, backup your email folder in user>library>applications>mail and run with it to recreate the preferences, or if you are using Time Machine go to user/library/preferences and restore them.

    It was probably for another application with auto-update ;).

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