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kofman13

macrumors 6502a
Original poster
May 6, 2009
586
168
Hey all. got my first macbook pro last week (13 inch 2015 retina), and have been having a hard freeze after waking up computer from "screen off" mode from energy saving, making me long press power to reboot. once or twice it happened while using the laptop too. I thought it was hardware so i exchanged for another macbook pro. same issue is happening. so far the only variable that i see that is always involved is that I am using Google Keep in a seperate window as a chrome app. i will try to use the laptop for a whole day without it to see if that is causing the problem. but I went to system log to see what was happening around the time of the freeze/crash and took a screenshot. can anyone maybe find the culprit? i dont know what i should be looking for
 

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From the looks of console, you're running pre Sierra, am I correct? If so, go to console and enter in the search field "panic" and "kernel". If you do have Sierra, look to the left sidebar and click System Reports, and look for anything in the list that has a little yellow triangle with an exclamation point. It will either be some sort of crash report or kernel panic. See if you notice any trends and post what you find here.
 
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