So I purchased my iPod Touch on Saturday from BestBuy with a few gift cards I had (16gb model, and screen works great, btw, no black issues you just have to hold it at a slight angle), plugged it in to my old, but reliable PowerMac G4 Tower, and it synched and charged no problemo. Then when I reattached it in the evening, iTunes said it could not recognize the Touch and to restore it. When I attempted to restore it back to factory settings, I get an error message saying that iTunes could not recognize the iPod to restore it -- error (-18). I tried everything, turning off the iPod touch then reattaching it, restarting iTunes and the computer, multiple USB 2.0 ports, even reinstalled iTunes. Nothing worked. However, my old shuffle, 5g video iPod and Nano (my wifes) all still worked perfectly with iTunes, so it wasnt the USB connection. So I called Apple Tech Support on Sunday morning. iPod Touch wasnt even in their product menu for options, so I was referred to an iPhone specialist, who immediately elevated me to a tech. The tech was amazed, I was the first person to call about the iPod Touch, they didnt even think it was out yet! Anyway, after going through the issues again with the tech, he was stumped. He had me plug it into my work laptop (a PC), to see if it would work, and lo- and-behold, it did. That made him think it was a Mac hardware issue, And when he found out my Mac was modified with a processor upgrade card, he said he could no longer help me. Apparently, any modification to a Mac is not Apple supported even if you just add a new hard drive or memory! It makes it non-standard. I told him that if I had a PC and the Touch didnt work, they would still help me b/c by nature all pcs are non-standard. He agreed. Basically, I was being punished for being a loyal Mac user (or, more likely, not buying a new Mac). I plan to plug it in to a friends Macbook Pro tonight to see if Macs are the issue. Ill let you know what happens. But in the meantime, anyone have an idea of what the problem could be and how I can fix it? Buying a new Mac is not an option for me right now (and my old G4 actually runs great). And Id really hate to use the iPod Touch on my work computer. Thanks for your advice.