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Captainobvvious

macrumors 6502
Original poster
Jun 15, 2010
366
2
HELP ME UPGRADE SWAP!

I ordered an iPhone on my family plan and since i wasn't upgrade eligible it cost me $450.

Now I am being told I can upgrade swap with someone else on my family plan who IS eligible... Namely my father in law.

If I could do it over again I would have ordered it on his line and swapped it when I got it in but I didn't, I ordered it from Apple.com on MY line and paid the $450.

What can I do at this point to put this back on track and use his upgrade and get my money back?
 
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I just wonder how this would be handled since i paid Apple $450 already.

I also wonder if they would if I ordered it under his number which uses a dumb phone if they would let him drop his data plan easily and go back to the dumb phone.
 
You could grab your FIL and go stand in line Friday morning, get a phone on his upgrade, then return one of yours. Otherwise order one via Apple on his upgrade and return one of yours. I think Apple is stating ships in 1-2 weeks right now.
 
this isn't a manipulation.

its an existing process that is allowed by at&t. you are just using another line's upgrade.

i think its called cross upgrade or something like that. I did it last year to get my i4.
 
Ok so I am on a 4 line family plan with my wife and in laws.

I bought two new 4S's for my wife and I even though we were only eligible for a reduced price upgrade, each phone costing us $450.

I should have them both Friday.

Now my father in law's line is FULLY eligible for an upgrade so I am thinking now after the fact that it would have been wise to buy the phone under his account then use the phone on my own line.

How would I go about that now that I already ordered the phones on my and my wife's number?

I don't want to cancel my order (can't it already shipped) and wait weeks for one to come in under his number..

What can I do if anything?

so much for thinking ahead:eek:
 
this isn't a manipulation.

its an existing process that is allowed by at&t. you are just using another line's upgrade.

i think its called cross upgrade or something like that. I did it last year to get my i4.

His situation is a bit different, since he already ordered his phone on another line for more money. He doesnt want to cancel his order on the line he has now, and have to order again on the other line and wait forever to get the new phone.

I guess call and see if they can just refund the difference and transfer the contract to your other line. Im not sure if they will, but its worth a shot.
 
That cross upgrade thing has piqued my interest but it seems that the line that actually upgrades (my father in law's) would then be forced into a data plan. He has a dumb phone now so he doesn't have one.

Do you think they would give me trouble for upgrading then immediately canceling the data plan and moving him back to a dumb phone?
 
That cross upgrade thing has piqued my interest but it seems that the line that actually upgrades (my father in law's) would then be forced into a data plan. He has a dumb phone now so he doesn't have one.

Do you think they would give me trouble for upgrading then immediately canceling the data plan and moving him back to a dumb phone?

yes, u can cancel the data, just call ATT and let them know you're doing an upgrade swap. that's what im doing. then sell 1 of the new iPhone 4S on craigslist to make a profit.
 
I just called them and they said it wasn't something they could do...

Is this upgrade swap just upgrading his line, having the phone activated with his number then just switching SIM cards?

I am thinking it might be feasible to bring my iPhone to the Apple store on Saturday or Sunday, return the phone with the guy knowing I want to buy it right back under a different account holder (Father in law)

I just don't know what to do since I already ordered it.

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Ok let me summarize where I am at.

I think the guy I talked to was dumb and I can do an upgrade swap.

Normally I would order the phone under the upgrade eligible plan and swap them later... Instead I have ordered on the ineligible upgrade plan and want to MOVE the order to the upgrade eligible line.

If I had ordered from AT&T I think that would be a non issue but since I ordered this through the Apple Store what options do I have at this point to get the difference in money back?
 
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