HELP ME PLEASE- Internal speakers aren't recognized

Discussion in 'MacBook Pro' started by nikeshox04, Jul 14, 2009.

  1. nikeshox04 macrumors newbie

    Joined:
    Jul 12, 2009
    #1
    So, here's what's wrong:

    1- Under sound in system preferences- output volume is muted and I can't un-click it

    2-Also under sound in system preferences no devices are found under output and input

    3-The sound symbol doesn't show in the top toolbar.

    Also I googled this same problem and a lot of other people say a red laser is coming out of the head jack on the computer, I however don't have this problem.
     
  2. p3ncil macrumors regular

    Joined:
    Jul 6, 2009
    #2
    Don't really understand what you are talking about.
    Possible for you to take a screen capture of your input/output sound settings?

    cmd + shift + 4 + space


    anyways, mine looks like that.

    [​IMG]
    [​IMG]
     
  3. nikeshox04 thread starter macrumors newbie

    Joined:
    Jul 12, 2009
    #3
    Yes sorry, here's what mine looks like.

    [​IMG]

    [​IMG]
     
  4. p3ncil macrumors regular

    Joined:
    Jul 6, 2009
    #4
    Did you meddle with the internals before?
    What did you do before this issue occurred?

    Try creating a new user and see if the problem persist.

    Edit : Also try plugging in a 3.5 mm jack in and out and see if it detects or changes.
     
  5. nikeshox04 thread starter macrumors newbie

    Joined:
    Jul 12, 2009
    #5
    I don't know what you mean by meddle. All I did was open the computer ( it was new) load my back up hard drive, through time machine, and then after it was done, I noticed that I wasn't able to hear sound.

    I created a new user and still no luck.
     
  6. p3ncil macrumors regular

    Joined:
    Jul 6, 2009
    #6
    oh it's a entirely new set?
    time to call up apple.
     
  7. PUNISHER80 macrumors newbie

    Joined:
    Oct 9, 2007
    #7
    I have this same problem with a brand new 15" Macbook Pro, has anyone figured out a solution yet? I have to wait till tomorrow to get into the genius bar
     
  8. nikeshox04 thread starter macrumors newbie

    Joined:
    Jul 12, 2009
    #8
    Here's what I had to do to fix it. I reinstalled OSX and instead of using Time Machine to set the computer back to where my last backup was (like i did before the problem), I had to manually click and drag everything (You can do it all at once).
     
  9. avbbva macrumors newbie

    Joined:
    Aug 1, 2009
    #9
    internal speakers not recognized

    I had the same issue, everything worked ok with the original HD that came with the machine, then I replaced it with an SSD that I had in another Unibody Macbook 13 (not the pro) and that's when the problem started, same as you reported. I reinstalled Mac OS from the DVD provided and everything is good now. I know the audio hardware is different between the 2 macs, so I must not had the right drivers. Along the same lines, my Firewire port didn't work until the reinstall, probably for the same reason.

    Good lucl
     
  10. nikiski macrumors regular

    Joined:
    Oct 30, 2007
    Location:
    Hong Kong, or Surrey, BC, Canada
    #10
    To the OP, that's because you are running a Mac OS X build older than the machine. Even on the surface they are both, for example, 10.5.7, the actual build that ships with the new laptops may be of a later build. This kind of problem will go away with the next release of OS X.

    Hope it helps. :)
     
  11. Z06jerry macrumors regular

    Joined:
    Feb 2, 2008
    Location:
    Ontario, Canada
    #11
    Same thing happenned to me after I swapped the HD from my '08 uMB into my 09 MBP. I also had FW & usb problems. Everything worked fine once I re-installed the OS from the discs that came with the new MBP.
     
  12. PUNISHER80 macrumors newbie

    Joined:
    Oct 9, 2007
    #12
    Thank you for your help!! Got everything working by doing a full restore. Not what I wanted to have to do but it did work and now it is over so thank you for the help!
     

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